Drawing upon the work of procedural justice and general strain theory, as well as officer survey data from Taiwan, this study proposes and tests a conceptual model that links the internal procedural justice officers receive from supervisors to the external procedural justice officers provide to the public. Results indicated that internal procedural justice affected external procedural justice both directly and indirectly through the mediating factors of job-related satisfaction and anger. Supervisory procedural justice also exerted an indirect influence on officer compliance with organizational rules through the mediating factor of anger and frustration. Implications for research and policy are discussed.

An increasing number of cybercrimes has presented new global challenges to law enforcement agencies that traditionally operate within designated geographical jurisdictions and patrol territories. The borderless nature of cyberspace has brought substantial opportunities—both legal and illegal—to its users, and many local law enforcement agencies have encountered motivated offenders taking advantage of the globally connected Internet and causing damage locally and transnationally. This study examines a high-profile case of European criminals who hacked into a Taiwanese financial institution—First Commercial Bank (FCB)—and programmed its ATMs to “spit out” cash netting the thieves $2.6 million US dollars in 2016 summer. Before the incident of FCB, this European criminal group committed more than a hundred similar ATMs hackings, victimizing dozens of financial institutions across several European countries, and profiting over one billion Euros. FCB is the only case revealing specific details about the modus operandi of ATM hacking thus far, in addition to disclosing reactions from law enforcement. By analyzing qualitative data collected from different branches of law enforcement involved in the investigations, this unique case study underscores the importance of national-local law enforcement collaboration in fighting transnational cybercrime. Empirical implications are particularly valuable in the law enforcement context of “turf jealousies” when defending homeland security.

This study offers a historical review and analysis of public perceptions of police performance in Taiwan spanning the 64‐year history of Taiwan's National Police Agency (NPA). Data for the study were drawn from several sources, including selected waves of the Taiwan Social Change Survey, Transparency International's Corruption Perception Index, the World Values Survey, the Taiwan Public Safety and Police Service Survey, a Gallup survey, and a survey conducted by the authors. The findings indicate that there has been a gradual but steady improvement in public perceptions of police performance in three perceptual areas: perceptions of police officers in general, perceptions of police service, and perceptions of police corruption. Additionally, the increasingly positive opinion of the police parallels Taiwan's political transition from authoritarian rule to full democracy and the subsequent professionalization of the NPA. However, despite the positive trend, three issues continue to concern the public: service attitudes, investigative effectiveness, and police corruption. Policy implications for law enforcement administration are discussed.