Many countries have been digging deeply into local culture and characteristics, and constructing appropriate models for culture, industry, and consumers is a critical problem. Employing a qualitative research method, this study focused on the communication mechanism in the workshop and its implications for the sustainable development of lacquer in Taiwan. A creation-exhibit-popularize model was constructed. Data were collected using semi-structured interviews with one lacquer artist. The results showed that cultural sustainability needs to be addressed from different aspects in order to benefit all participants. This can allow those who have no artistic background to participate, feel the charm of art, and realize the connotation and value of culture, and the artworks can convey the value of cultural features to tourists. A follow-up study should focus on how participants and visitors can better appreciate the value of activities such as workshops, and explore ways to invite them to give feedback. Due to the limitation of the number of people in these activities, and because many people may not have time to participate, it is advisable to use technology to achieve simultaneous offline and online implementation, which is of great benefit to cultural sustainability.