Neural networks are vulnerable to adversarial examples, which are malicious inputs crafted to fool pre-trained models. Adversarial examples often exhibit black-box attacking transferability, which allows that adversarial examples crafted for one model can fool another model. However, existing black-box attack methods require samples from the training data distribution to improve the transferability of adversarial examples across different models. Because of the data dependence, fooling ability of adversarial perturbations is only applicable when training data are accessible. In this paper, we present a data-free method for crafting adversarial perturbations that can fool a target model without any knowledge about the training data distribution. In the practical setting of black-box attack scenario where attackers do not have access to target models and training data, our method achieves high fooling rates on target models and outperforms other universal adversarial perturbation methods. Our method empirically shows that current deep learning models are still at a risk even when the attackers do not have access to training data.
We create an intention mining system, named AntProphet, for Alipay's intelligent customer service bot, to alleviate the burden of customer service. Whenever users have any questions, AntProphet is the first stop to help users to answer their questions. Our system gathers users' profile and their historical behavioral trajectories, together with contextual information to predict users' intention, i.e., the potential questions that users want to resolve. AntProphet takes care of more than 90% of the customer service demands in the Alipay APP and resolves most of the users' problems on the spot, thus significantly reduces the burden of manpower. With the help of it, the overall satisfaction rate of our customer service bot exceeds 85%.
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