Family-centered care (FCC) has been promoted as the optimal philosophy for children and families in their interactions with health professionals. Furthermore, FCC is a health care delivery model that seeks to fully involve families in the care of children through an approach that is respectful and supportive. This multisite survey was undertaken to determine the differences in health professionals’ perceptions and practices of FCC and to examine factors that influence those perceptions and practices. Findings revealed that although advances have been made in recognizing the key elements of FCC, difficulties remain in implementing these elements. The “dilemma of helping,” the potential lack of interprofessional collaboration, the design of the health care delivery system, as well as the potential lack of continuing education and mentoring programs are proposed as explanations for these findings.

One partnership model had both high overall maturity and best fit with family-centred care principles. All models originate from Western and developed countries, indicating that future partnership models should be more geographically, culturally and economically diverse.

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BackgroundLimited information is available regarding the patient safety culture in Chinese hospitals. This study aims to assess the patient safety culture in Peking University Cancer Hospital and to identify opportunities for improving the organization’s safety culture.MethodsA cross-sectional study was conducted in April 2018 and 2019, respectively. Data on patient safety culture were collected from clinical and administrative staffs using the Hospital Survey on Patient Safety Culture (HSOPSC).ResultsTwelve composite dimension variables were hierarchically clustered. Three highest positive response dimensions include ‘Organizational Learning and continuous improvement’ (92.9%), ‘Teamwork within units’ (89.7%), and ‘Hospital management support for patient safety’ (83.7%), while 3 lowest positive response dimensions included ‘Frequency of events reported’ (43.9%), ‘Non-punitive response to error’ (51.1%), ‘Communication openness’ (52.2%), and ‘Staffing’ (53.7%). Compared to the average scores of the United States, the scores of the Peking University Cancer Hospital was significantly lower on ‘Communication openness’ and ‘Frequency of events reported’. After targeted continuous improvement based on results in 2018, all 12 dimensions surprisingly increased in the safety culture conducted in 2019.ConclusionInadequate feedback and communications about error and lack of communication openness are key challenges for patient safety in the delivery of care in this hospital. Results of this baseline survey indicate the need for a modified approach and attention to context when designing interventions aimed at improving the safety culture in this organization.

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