The term supply chain management is used to represent a variety of different meanings, some related to management processes, others to structural organization of businesses. This paper identifies and discusses various definitions of supply chain management, summarizes the associated bodies of knowledge and connects them using a systems approach. Systems levels of supply chain management are identified aa the internal supply chain, the dyadic relationship, the external supply chain and the intepbusiness network.Empirical research on behavioural aspects of relationships, chains and networks in the European automotive aftermarket is discussed, identifying gaps in perceptions of requirements and performance held by customers and suppliers in the areas of quality, delivery, service, range and price. A combination of qualitative and quantitative analy. sis demonstrates substantial differences between approaches to supply chain management, though performance in relationships, chains and networks in the territories examined does not differ significantly.Customer dissatisfaction in relationships is shown to increase upstream in the supply chains examined, extending the applicability of the industrial dynamics 'Forrester effect' to softer, behavioural aspects of performance. Conclusions are drawn supporting the suggestions of operations strategists that position in the supply chain is an important strategic variable which, to date, have not been comprehensively proven empirically.
The articulation of supply networks, as an extension of supply chains, seeks to accommodate and explain the commercial complexity associated with the creation and delivery of goods and services from the source of raw materials to their destination in end‐customer markets. In place of the simplistic, linear and unidirectional model sometimes presented for supply chains, the supply network concept describes lateral links, reverse loops, two‐way exchanges and so on, encompassing the upstream and downstream activity, with a focal firm as the point of reference. A review of classifications of supply networks reveals that none of the existing approaches appears adequate for managers facing the practical problems of creating and operating them on a day‐to‐day basis. This research identifies differing emphases that may be required for managing within supply networks, according to the nature of the products for which they are created. Taking an established categorisation of supply chains as its starting point, the research first develops the conceptual basis, using strategy literature, and then tests the resultant initial model in 16 case studies. Finally, a new categorisation for supply networks is presented, using the type of product as a differentiator
This article proposes a conceptualisation for supply strategy – an explanation for how organisations arrange and conduct themselves within modern economic environments, in order to satisfy markets in the long and short terms. After an explanation of the emerging global environment within which organisations must compete, the previous approaches to explaining this area of business are explored and found to be insufficient for the new context. There follows a conceptualisation and an account of new, supporting research – a Delphi survey, conducted to test, extend and validate some of the features of the concept. Finally, some suggestions are made for the further development of supply strategy as a useful subject area for managers and researchers.
There has been limited research into how different types of supply networks can be created and operated. This article develops a taxonomy of supply networks with a particular focus on managing network creation and operation. The taxonomy is based on a review of network literature from various academic perspectives and extensive empirical data across a variety of industry sectors including automotive, fast-moving consumer goods, electronics, pharmaceuticals, and communications technologies. The main differentiating factors for classifying a matrix of four types of supply network are found to be the degree of supply network dynamics and the degree of focal company supply network influence. Network characteristics and different patterns ofnetworking activities are identified for each type of supply network
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