Employees generate a rich source of information by publishing employer reviews online. However, researchers seeking to harness employer review data face an elusive body of research to build on. Therefore, I present a systematic, multidisciplinary literature review, presenting the information obtained from employer reviews, the research topics covered, and the data sources used. My analysis of 28 peerreviewed journal articles shows that studies extract insider knowledge, information on employee satisfaction and changes in employee satisfaction, insights into workplace culture, and linguistic style from employer reviews. Studies do so to predict firm performance, to explore employee satisfaction factors, and to uncover the linguistic style of employer reviews. Glassdoor is the primary data source used. Finally, I identify five avenues for further research.
Gamification is a valuable approach to foster user engagement, raise motivation, and induce behavioral change. As a maturing field of research, the complex interactions of the various elements of gameful systems remain opaque. However, understanding these interactions, especially between user and gamified system, builds the foundation for the vast application of gamified systems. To advance our knowledge in this field, we employ an experimental research design with 192 participants. Thereby we show that users' personal development competitiveness positively affects the perception and usage intention of a competitive gamified system in a work scenario. Further, this relationship is moderated by the system's design. Focusing on a team-based rather than a player-based leaderboard supports the usage intentions and perceptions of individuals high in personal development competitiveness. Our study supports the need for individualized gameful systems rather than relying on one-system-fits-all approaches often found in business practice.
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