The use of information technology in the hospitality industry is becoming a standard, the technologies are replacing positions as a receptionist, client hospitality assistant, waiter or others. Also, starting from 2018 teleworking is regulated by the Romanian labor law and employers are gradually aware of the benefits of this type of activity. The universities in order to win the competition on the adult education market need to organize and carry out educational activities tailored to the employees and employers' expectations and collaboration must be established based on future trends: technology and talent. In this context, the use of an integrated learning systems, software and outsourcing of some work processes through teleworking can be the solution to improve the hospitality industry's labor shortage. In our paper we propose a training system based on 3 components, such as: a simulated hotel-restaurant type company, an e-learning system and a video conferencing system. The practice in the training center will be carried out in the simulated hotel-restaurant environment, the e-learning system will be used for the theoretical training and will contain materials in electronic format (text, video) as well as tests that will measure the degree of assimilation of the knowledge and finally the video conferencing system will provide an audio / video connection between students and tutors from the hotel industry. These tutors will present some topics of interest and will answer the students' questions. They will also present live examples on how to perform certain activities specific to the hotel industry.
Lifelong learning, a phenomenon that characterizes the knowledge economy, is an opportunity to develop the partnerships university - labor market. The advantages of such a collaboration are obvious and mutual. On the one hand, the universities have the chance to access new sources of funding and to adapt curricula to labor market needs, on the other hand the business has the chance to benefit from the trained human resources in accordance with the new concepts, theories and technologies. In order to win the competition on the adult education market it needs to organize and carry out educational activities tailored to the employees and employers' expectations. In this context, the use of e-learning systems can be a solution to overcome the specific difficulties of such an educational process. The present paper describes how it can be designed an e-learning system for the professional development of the hotel managers so as to ensure: development of relevant skills in a relatively short time, flexibility in the organization of educational process, modular curricula, the development of the solid mentoring / tutoring relationships in terms of an educational process remotely conducted. The training system proposed in this paper is a part of the POSDRU project "Simulated Enterprise: A link between school and the labour market". The components of our training system simulate the activity of a hotel in different sectors (management, acoounting, human resources management, marketing), having a training component, as well. Also there is a simulated economic environment made of other enterprises that interact with our system. We want to reveal the educational component of the system, underlining the need for skills development unlike the creation of working automatisms.
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