An important question for human resource development (HRD) concerns how its practices may have contributed to the global financial crisis. Commentators have highlighted that HRD must take some of the blame. First, we consider whether HRD's traditional role of contributor through performance-based development interventions, may have facilitated questionable practices in organizations. Second, we reflect on whether HRD was an irrelevant spectator through being benign and impotent; rather than challenging the status quo in organizations. Third, we contemplate the protagonist role and argue that HRD practitioners pursued short-term performance-based wealth maximizing objectives with scant regard for the long-term organizational or societal impact. We conclude by considering how HRD scholars can engage tomorrow's business leaders in critical reflection and how HRD practitioners can pursue a strategic decoupling position which allows for challenging the status quo without alienating their professional status in the organization and ethical standing in practice.
The Problem
The Global Financial and Economic Crisis1 starting in 2007 and its resultant impact
has called into question the contribution of Human Resource Development (HRD) strategies
and practices to the crisis. With its primary focus on the development of human
resources, it could be argued that HRD aligned itself too closely with the strategic
goals of organizations, often times profit centric, and failed to provide leaders with
the skills, knowledge, and values required to question the decisions made by
organizations in the pursuit of profit goals and the development of a culture of risk
taking.
The Solution
Utilizing Cognitive Appraisal Theory (CAT), this article draws on the official reports
and public inquiry hearings in the United States, United Kingdom, and Ireland into the
financial crisis and finds that HRD strategies, practices, and processes are factors
which may have contributed to a culture of excessive risk taking and ineffective
decision making. We outline the implications for HRD theory and practice.
The Stakeholders
The research findings inform a multiplicity of stakeholders including organizational
behaviorists, social psychologists, government bodies, educational organizations, and
scholars researching strategic HRD in organizations.
We review the literature on dysfunctional behavior in organizations and illuminate the potential contribution of human resource development (HRD) to manage such behavior and contribute to strong governance and compliance. The impetus for this article comes from evidence of dysfunctional behavior in banking and financial organizations in many countries in recent times. We define dysfunctional behavior at individual, organizational, and institutional levels of analysis and propose a model of HRD to address dysfunctional behavior at these levels. HRD potentially plays four key roles in the context of managing and/or preventing dysfunctional behavior: development of employee awareness and skills; effective governance of HRD practices, structures, and delivery mechanisms; development of an ethical governance culture and climate and a more far-reaching role than that of organizational governance and agency mediation that minimizes the possibility of dysfunctional organizational behavior. We conclude with a discussion of HRD research and practice implications.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.