Abstract. Synchronous Collaborative Information Retrieval refers to systems that support multiple users searching together at the same time in order to satisfy a shared information need. To date most SCIR systems have focussed on providing various awareness tools in order to enable collaborating users to coordinate the search task. However, requiring users to both search and coordinate the group activity may prove too demanding. On the other hand without effective coordination policies the group search may not be effective. In this paper we propose and evaluate novel system-mediated techniques for coordinating a group search. These techniques allow for an effective division of labour across the group whereby each group member can explore a subset of the search space. We also propose and evaluate techniques to support automated sharing of knowledge across searchers in SCIR, through novel collaborative and complementary relevance feedback techniques. In order to evaluate these techniques, we propose a framework for SCIR evaluation based on simulations. To populate these simulations we extract data from TREC interactive search logs. This work represent the first simulations of SCIR to date and the first such use of this TREC data.

Almost all system and application design for multimedia systems is based around a single user working in isolation to perform some task yet much of the work for which we use computers to help us, is based on working collaboratively with colleagues. Groupware systems do support user collaboration but typically this is supported through software and users still physically work in independently. Tabletop systems such as the DiamondTouch from MERL, are interface devices which support direct user collaboration on a tabletop. When a tabletop is used as the interface for a multimedia system, such as a video search system, then this kind of direct collaboration raises many questions for system design. In this paper we present a tabletop system for supporting a pair of users in a video search task and we evaluate the system not only in terms of search performance but also in terms of user-user interaction and how different user personalities within each a pair of searchers impacts search performance and user interaction. Incorporating the user into the system evaluation as we have done here reveals several interesting results and has important ramifications for the design of a multimedia search system.

Synchronous Collaborative Information Retrieval (SCIR) is concerned with supporting two or more users who search together at the same time in order to satisfy a shared information need. SCIR systems represent a paradigmatic shift in the way we view information retrieval, moving from an individual to a group process and as such the development of novel IR techniques is needed to support this. In this article we present what we believe are two key concepts for the development of effective SCIR namely division of labour (DoL) and sharing of knowledge (SoK). Together these concepts enable coordinated SCIR such that redundancy across group members is reduced whilst enabling each group member to benefit from the discoveries of their collaborators. In this article we outline techniques from state-of-the-art SCIR systems which support these two concepts, primarily through the provision of awareness widgets. We then outline some of our own work into system-mediated techniques for division of labour and sharing of knowledge in SCIR. Finally we conclude with a discussion on some possible future trends for these two coordination techniques.