Quality plays an important role in an organization from automotive industry to become more efficient and effective in the global market. In this sector there are many requirements to problem solving process using standardized methodologies, according to international standards. 8D methodology has become very popular among manufacturers because it is effective to use. The aim of this paper is to apply the 8D methodology and to analyze its effectiveness. In order to apply the 8D methodology and to analyze its effectiveness a case study was conducted in a company from automotive industry. The results can be used by the management in continuous improvement as additional motivation for more effective use.