Purpose -The purpose of this paper is to investigate the current status of electronic theses and dissertations (ETD) projects in Nigerian university libraries. Design/methodology/approach -A survey research methodology was applied. A total of 125 questionnaires were distributed to librarians in eight government-funded universities in South Eastern Nigeria. Findings -Only three out of the eight universities surveyed have started ETD projects in their libraries. Other universities have the intention of adopting ETD but very little has been done towards this. The study also revealed that university libraries in Nigeria stand to benefit immensely from ETD projects. Some of these benefits as revealed from the findings include enhancing scholarly communication in Nigeria, promoting the global visibility of Nigerian universities, and enhancing research dissemination. The results of the study also revealed some challenges of ETD in Nigeria. Strategies to mitigate these challenges were also identified from the findings. Practical implications -The paper establishes that the adoption of ETD in Nigerian university libraries is very low. Nigerian universities must therefore adopt a pragmatic approach to develop an ETD program that will facilitate the dissemination of research documented in theses and dissertations. Originality/value -The originality of the work lies in the empirical evidence obtained from the eight university libraries surveyed.

Purpose Previous studies have shown that knowledge management (KM) plays a role in service innovation or that there is a positive relationship between them. However, this role or relationship is yet to be established quantitatively through empirical evidence within the context of university libraries in Nigeria. The purpose of this study is to determine how knowledge management affects innovative services in university libraries in Nigeria. Design/methodology/approach The study adopted a quantitative approach and used questionnaire to collect data from 250 librarians who participated in the study. A structural equation modeling approach was used to validate the research model. Findings It was found that KM affected service innovation positively. The three measures of KM cycle, namely, knowledge capture/creation, knowledge sharing/transfer and knowledge application/use were found to have positive and significant effect on service innovation in university libraries in Nigeria. In conclusion, university libraries in Nigeria with high activities in knowledge capture, knowledge sharing and knowledge use are more likely to provide innovative services to their users. Practical implications The study suggests that libraries with high level of activities in knowledge capturing, sharing and application are more likely to engage in innovative services. The study is also capable of encouraging students to take courses on KM and library and information science educators to place more emphasis on KM in their curricular. Originality/value The paper offers a unique empirical direction for service innovation in university libraries in Nigeria. As there is a dearth of quantitative empirical evidence in the area of service innovation in libraries, the empirical evidence obtained in this paper will not only contribute to the body of knowledge in this area but also be used to create an environment for innovative library services.

This paper aims to determine the influence of transformational and transactional leadership on knowledge management activities of librarians in university libraries in Nigeria. Quantitative methodology was considered appropriate for this type of research and adopted to accomplish the main goal of this study. A questionnaire was used to collect data from a total of 215 librarians who participated in the study. Factor analysis and multiple regressions were used to analyze data. The results of the study reveal a positive and significant influence of transformational and transactional leadership on knowledge management activities of academic librarians in university libraries in Nigeria. Further, the results show that transformational leadership behaviours impacted knowledge management activities of librarians more than transactional leadership behaviours. The study provides both theoretical and empirical evidence on the impact of transformational and transactional leadership behaviours on knowledge management processes.

Purpose – The purpose of this paper is to evaluate the quality of online services in academic libraries in Nigeria. It seeks to assess the functionality of electronic infrastructures, to expose areas where the service needs of users are not adequately provided and to recommend solutions. Design/methodology/approach – The sample population was 210 staff and students who used electronic resources in Nigerian university libraries during the 2012-2013 academic session. A questionnaire was the main instrument for data collection. Modified WebQual four performance indicators were designed and used to measure: library equipment, library website, online public access catalogue (OPAC) and e-user education in the university libraries. The five-point service performance scale that ranged from very poor performance to excellent was used in measuring the views of the respondents. Findings – None of the indicators was rated excellent; six were rated good; nine were average; two and five indicators scored poor and very poor, respectively. Poor funding, intermittent power supply and weak telecommunication infrastructures were among the major impediments to online services in Nigerian universities. Through adequate funding and prudent management of library funds, online services in Nigerian university libraries could meet global standards. Practical implications – Results from this paper could guide library management on several concrete remedial actions to sustain e-service performance that could meet the missions and visions of contemporary academic libraries. Originality/value – This paper was the first to apply WebQual model in the evaluation of electronic performance quality of academic libraries in Nigeria.