The objective of the present study was to explore associations between psychosocial workload and mental health complaints in different age groups. A questionnaire was sent to 2021 employees of a Dutch railway company. Six aspects of psychosocial workload (work pressure, mental workload, emotional workload, autonomy, social support from colleagues and social support from supervisors) and three mental health outcomes (work-related fatigue, stress and burnout) were assessed. Associations between the aspects of psychosocial workload (distributed into tertiles) and health complaints were analysed by logistic regression analysis in four age groups (22-35, 36-45, 46-55 and 56-66 years old). In all age groups, worse work pressure was a significant risk factor for having mental health complaints. Worse emotional load in the younger employees and lack of social support in older employees were associated with a higher risk of having mental health complaints. Age-specific preventive measures should be implemented on both individual and group levels. STATEMENT OF RELEVANCE: With an ageing workforce, understanding relationships between age and work-related health ailments is increasingly important. This study found that emotional workload in younger and lack of social support in older employees were associated with a higher risk of mental health complaints. Work pressure was a risk factor in all age groups.

The objective of the present study was to assess the exposure to physical work demands of train conductors and service electricians at a railway company in the Netherlands. On-site observations were performed using the Task Recording and Analysis on Computer observation system to identify the mean duration and frequency of tasks, activities and body postures. In total, 36 train conductors and 41 service electricians were observed for a net working day of 7 h. Results showed that train conductors and service electricians climbed a flight of stairs on average 249 and 258 times, respectively, and that service electricians worked above shoulder height for 65 min on average. In both jobs, guidelines were exceeded, e.g. duration of standing, the number of times climbing a flight of stairs, kneeling and squatting or working in awkward postures, which are risk factors for developing musculoskeletal complaints. Suggestions are made concerning how to reduce these risk factors. STATEMENT OF RELEVANCE: Understanding physical work demands is essential for recognising risk factors for musculoskeletal disorders. Since train conductors and service electricians in the Netherlands reported work-related complaints, on-site observations were performed to determine the duration and frequency of physical work demands. Risk factors were identified in both professions, providing insights concerning preventative measures.