This essay extends the observations made in E. Johanna Hartelius' The Rhetoric of Expertise about the nature of expertise in digital contexts. I argue that digital media introduce a scale of communication-many-to-many-that reshapes how the invention of knowledge occurs. By examining how knowledge production on Wikipedia occurs, I illustrate how many-to-many communication introduces a new model of "participatory expertise." This model of participatory expertise challenges traditional information routines by elevating procedural expertise over subject matter expertise and opening up knowledge production to the many. Additionally, by hosting multiperspectival conversations on Wikipedia, the participatory model of expertise introduces epistemic turbulence into traditionally tranquil encyclopedia culture.
How have digital technologies affected the market logics and economization that constitute the underlying governing rationality of neoliberalism? This essay unfurls five theses that further develop the concept of technoliberalism, the intensification of neoliberalism through computational technology, in the context of the networked public sphere: (1) technoliberalism names the dominant governing rationality in cultures where digital computation technology suffuses everyday life; (2) technoliberalism replaces public, democratically accountable power with the private, technical expertise of digital technology firms; (3) technoliberalism focuses on contriving technical systems to change culture at the expense of democratic argument and deliberation; (4) technoliberalism intensifies the commodification of attention, resulting in undemocratic forms of “noopower”; and (5) technoliberalism standardizes subjectivities through grammatization. Each thesis complicates the prospects of democratic deliberation in the networked public sphere and articulates lines of communication research necessary for keeping democratic practices vibrant.
In this Introduction to the Symposium, we articulate a reframing of Larry Diamond's (2010) program of "liberation technology" around the idea of "deliberation technology." Although the liberation technology program has been useful in supplying dissidents with a basic communication infrastructure during the various revolutions of the 2011 Arab Spring, we briefly examine the cases of Tunisia and Egypt in order to show how deliberative vacuums have arisen after regime change. We then introduce each of the four Symposium submissions with the hopes that a program of deliberation technology might contribute to the strengthening of democratic practice around the world.
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