Abstract. The study was taken assess the effect of Vigor, Dedication and Absorption dimensions of Employee engagement on the Job performance of the employees and its implication on this industry. Data was collected from manager/senior executives and supervisors/junior executives by administering them structured questionnaire on employee engagement and job performance. Data analyses & interpretation was done by using simple percentage, Pearson Correlation and One Way ANOVA. Correlation analysis reveals that vigor, dedication and absorption has positive and significant relationship with contextual and task performance of employees. ANOVA also confirmed that these employees engagement factors significantly effects contextual and task performance of the employees.
Abstract. The article aims to examine the effects of variables on outsourcing decisions in the hotel industry in Hainan. It specifically seeks to test and evaluate a theoretical framework that combines transaction cost economics (TCE) factors with additional factors affecting the level of outsourcing that emerged from a preliminary study. There is evidence to suggest that TCE explains outsourcing effectively in developed countries, but it may have less explanatory power in developing economies. Drawing on a sample of 144 hotels, each offering three activities for analysis, the results provide little support for TCE. Supplier availability, hotel experience, and hotel size are the strongest predictors of outsourcing in this study. Furthermore, because the low level of supplier market competition in hotel supporting industries in Thailand does not normally offer more efficiency and lower production cost than in-house operations, as assumed by TCE the theory fails to provide a clear explanation for hotel outsourcing practices.
The study aimed at analyzing the challenges of procurement function on service delivery of the tourism industry in Hainan. The study was guided by three specific objectives including; evaluating the influence of political patronage on service delivery, to determine the effect of community participation on service delivery and to find out the relationship between composition of procurement committees and service delivery. To achieve the study objectives accordingly, the research used descriptive survey design and targeted the procurement staff of the tourism industry companies in Hainan. A census study was therefore conducted among all the procurement staff where questionnaire was used to obtain information from the respondents. Data analysis was conducted using Statistical Package for Social Sciences version 21. The finding indicated that political patronage, lack of community involvement and inadequate composition of procurement committees were major challenges facing procurement processes of tourism industry in Hainan Province. The findings led to recommendations that laws should be enacted to provide amicable remedies for misuse of political positions to influence provincial procurement processes. Further, there should be community involvement in the procurement of major projects within the province. Additionally, there is need for adequate representation to the procurement committees which should be based on academic qualifications and experience to enhance service delivery.
The tourism management Faculty personal use of social media has shown an ever increasing trend the professional use of social media has lagged somewhat behind. A majority of tourism management faculty now use social media in a professional context (including all aspects of their profession outside of teaching). This paper attempts to ascertain the current faculty usage of social media. The study used the Unified Theory of Acceptance and Use Technology (UTAUT) to ascertain the faculty perception towards social media Garret's Ranking method to rank tourism management faculty preferences while choosing a social media site for teaching learning purpose. Statistical tools along with percentage analysis were used to analyze the data. The results indicated that although tourism management faculty had high effort expectancy, performance expectancy, behavioral intention, social influence and facilitating conditions for the adoption of social media their usage was largely found to be high for the purpose of reading /listening /watching content rather than for creation of new content. The study also reports the prime barriers to social media usage by tourism management faculty as the lack of integration of social media with the learning management system, lack of social media effectiveness measures and privacy concerns.
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