Harcourt are less minded on the organizational antecedents of workplace deviant behaviour. This study proposed an integrated model that explains the relationship between organizational predators and workplace deviant behaviour (OP-WDB) in the hotel industry in Port Harcourt. The study used a structured questionnaire and sampled 138 hotel staff in Port Harcourt. Pearson Moment Correlation analysis was used. The result shows that four of the six organisational predictors have a positive and significant relationship with deviant behaviour in respect of hotels in Port Harcourt. The F-statistic was statistically significant indicating a valid model. It is recommended that hotel managers should promote the cordial relationship between managers and their subordinates for enhanced employee's civility behaviour. In addition, hotel owners and managers should formulate policies that can forestall a positive hotel work climate for employees. Once more, hotel managers should ensure that daily employee's activities are scientifically measured to avert cases of work overload. Finally, hotel managers should lead by example and ensure that employees' trust in management is total.Contribution/Originality: This study contributes to the literature on workplace deviance in the hotel industry.The research proposed and validated an integrated model that explains the relationship between organisational predators and workplace deviant behaviour (OP-WDB) in an emerging country. The study increased the explanatory power of the OP-WDB model in explaining the social exchange theory. INTRODUCTIONDeviant workplace behaviour (DWB) is a prevalent and costly phenomenon for organizations including the hotel industry. Studies have shown that deviant workplace behaviour not only cost organizations substantial amount of money annually but have negative and psychological consequences for employees as well (McCardle, 2007;Milkovich and Newman, 2008;Baharom et al., 2017). Deviant workplace behaviour in this context refers to voluntary behaviour that violates significant organizational norms and, in so doing, threatens the well-being of the organization or its members (Bennett and Robinson, 2000;Johnson and Indvik, 2001). It was reported that employees accounted for a higher percentage of retail thefts than did customers (Appelbaum et al., 2007
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
customersupport@researchsolutions.com
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Copyright © 2025 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.