ABSTRACT:VGI changed the mapping landscape by allowing people that are not professional cartographers to contribute to large mapping projects, resulting at the same time in concerns about the quality of the data produced. While a number of early VGI studies used conventional methods to assess data quality, such approaches are not always well adapted to VGI. Since VGI is a user-generated content, we posit that features and places mapped by contributors largely reflect contributors' personal interests. This paper proposes studying contributors' mapping processes to understand the characteristics and quality of the data produced. We argue that contributors' behaviour when mapping reflects contributors' motivation and individual preferences in selecting mapped features and delineating mapped areas. Such knowledge of contributors' behaviour could allow for the derivation of information about the quality of VGI datasets. This approach was tested using a sample area from OpenStreetMap, leading to a better understanding of data completeness for contributor's preferred features.

No abstract

The number of people registering in an online community depends on two main factors: interest in, and awareness of, the project. Registering to a project does not, however, imply contributing to it, as lacking the knowledge and skills can be a barrier to participation. In order to identify the nature of events that might have facilitated or hindered enrollments in the OpenStreetMap (OSM) project over time, we analyzed the correlations between the number of new participants and the events that dotted its history. Four different metrics were defined to characterize participants' behaviors: the daily number of registrations, the daily number of participants that made a first contribution, the delays between contributors' registration and their first edits, and a daily contribution ratio built from the number of new contributors and the number of new registered members. Time series analyses were used to identify trends, and outstanding variations of the number of participants. An inventory of events that took place along the OSM project's history was created and appreciable variations of the metrics have been linked to events that seemed to be meaningful. Although a correlation does not imply causality, many of the explanations these correlations suggest are supported by the results of other studies, either directly or indirectly. For instance, when considering the time participants spend as "lurker", as well as on the nature of the contribution of early participants. In other cases, they suggest new explanations for the origin of the spam accounts that affect registration statistics, or the decline in the proportion of registered members who actually become contributors.

Online collaborative communities are now ubiquitous. Identifying the nature of the events that drive contributors to withdraw from a project is of prime importance to ensure the sustainability of those communities. Previous studies used ad hoc criteria to identify withdrawn contributors, preventing comparisons between results and introducing interpretation biases. This paper compares different methods to identify withdrawn contributors, proposing a probabilistic approach. Withdrawals from the OpenStreetMap (OSM) community are investigated using time series and survival analyses. Survival analysis revealed that participants' withdrawal pattern compares with the life cycles studied in reliability engineering. For OSM contributors, this life cycle would translate into three phases: "evaluation," "engagement" and "detachment." Time series analysis, when compared with the different events that may have affected the motivation of OSM participants over time, showed that an internal conflict about a license change was related to largest bursts of withdrawals in the history of the OSM project. This paper not only illustrates a formal approach to assess withdrawals from online communities, but also sheds new light on contributors' behavior, their life cycle, and events that may affect the length of their participation in such project.