As agile software development methods are spreading through the industry, they are no longer sufficient in their original design. With the increasing adoption by various types and sizes of organizations, these methods are scaled and tailored. The most popular framework for scaling Agile is the Scaled Agile Framework®, registered trademark of Scaled Agile, Inc. Boulder, USA. Some roles originating from the agile methods, such as Product Owner, are part of the framework and are impacted by scaling and tailoring. A Product Owner role is critical to the success of projects in agile environments. This paper aims to describe and discuss the evolution of and changes in Product Owner activities since Agile started to spread in the industry until the current concept of the Product Owner role in the Scaled Agile Framework. By identifying the activities typical of Product Owners outside of the Scaled Agile Framework context and mapping these activities to the Product Owner role description in Scaled Agile Framework, the changes in Product Owner role with respect to time and role specifics in the Scaled Agile Framework are revealed. It was identified that some of the activities previously described for Product Owner are distributed between various roles in the Scaled Agile Framework. In fact, the Product Owner loses the real product ownership in Scaled Agile Framework. The loss of ownership seems connected with the fact that, in the large environments that the Scaled Agile Framework is designed for, it is impossible to cover all required activities by one role using the hierarchical structures with a top-down approach in the Scaled Agile Framework.
[Context] Agile development methods are highly popular across software organizations. To leverage benefits in larger enterprises, Agile development methods have to be scaled. Scaled Agile Framework (SAFe) is the most commonly used scaling framework. Performing of the Product Owner role has been identified as crucial in project success in large-scale environments. Staffing the right Product Owner is one of the challenges of adopting SAFe. [Motivation] Research papers focused on Product Owner in SAFe are scarce. Our study outcomes help enterprises to understand the Product Owner role in SAFe and therefore contribute to the removal of challenges with finding the right Product Owners. Additionally, we aim to improve the research community’s understanding of the Product Owner role within the context of SAFe. [Method] Qualitative data were collected through three semi-structured interviews and analyzed using deductive content analysis. [Results] This paper presents the initial results of a single case study. We found out that many activities identified for Product Owners in previous research are not carried out by Product Owners in this particular SAFe implementation.
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