Our work aims to explore novel approaches to the challenge of designing the interaction between people and automation. Through a case study within the domain of air traffic control, we focus on designing fine-grained human–automation interactions. We design a concept and develop an interactive lo-fi prototype of an assisted sketching system to enable air traffic controllers to interact with automation in a fine-grained manner and to externalize mental images. Assisted sketching seems to offer a possible way to communicate different degrees of predictive certainty using visual cues and interaction. Our insights further suggest that externalization through assisted sketching could encourage exploration of future scenarios, and support communication and collaboration between air traffic controllers and between air traffic controllers and pilots. The explorative benefits for the individual decision-making process might be more evident in situations where air traffic controllers have more time for reflection, for example during planning or debriefing and in educational settings.
Sketching is a way of exploring early concepts through the act of externalization in a suitable material with the aid of a suitable tool. One could use paper and sketch with a pencil or go digital and sketch with code. What is appropriate to choose depends on the situation and on the skillset of the person who is going to sketch. When sketching is done successfully, the externalization can "speak back" and thus engage the sketcher, and others, in a conversation leading to a better understanding of the sketched concepts as well as new concept ideas. This is thoroughly documented in literature-a typical example would be an architect sketching a site plan on a flat piece of paper and being able to read into the possible movements in the third-dimensional space. Sketching generally works like this in familiar, that is, idiomatic situations for experienced sketchers. In unfamiliar or non-idiomatic situations, existing sketching tools are inadequate for expressing and exploring
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