The effects of solution pH and NaCl on the equilibrium solubility and dissolution rate of a model soap scum (calcium octadecanoate or calcium stearate) in aqueous solutions of dimethyldodecylamine oxide surfactant (DDAO) with and without chelant disodium ethylenediaminetetraacetate are reported. The equilibrium solubility and dissolution rate of soap scum increased with increasing solution pH when the chelant was added in the DDAO system while in the chelant‐free systems the opposite trend was observed. The added NaCl has an ambiguous effect on the solubility and dissolution rate of soap scum in the absence of chelant, but a small level of added NaCl reduces both solubility and the dissolution rate constant in the presence of chelant. Both equilibrium and kinetics of dissolution are maximized at high pH with DDAO/chelant and no added salt.