Abstract:Groundwater management by water service providers in Lusaka, Zambia, includes borehole siting, drilling and on-going monitoring. Semi-structured interviews were conducted with Lusaka Water and Sewerage Company (LWSC) and devolved Water Trust managers, in order to assess their needs and collect their suggestions to improve data management. The research found that both the Water Trusts and LWSC lacked the capacity to fully utilize hydrogeological information. Prior to the research, none of the ten Water Trusts collected water level data. Four have started to collect data recently and another four have plans to, and they would like to share this data more widely.