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Colleges and universities possess an immense amount of sensitive, personally identifiable information. This information may include employees' and students' Social Security numbers, educational records, health information, financial information, and data associated with payment accounts. Strict legal requirements govern how this data must be collected, managed and used.

A dizzying array of technology is available to help educational institutions provide high‐quality content and fulfill their missions faster and more conveniently than ever before. For example, unified messaging platforms allow higher ed administrators, faculty, and students to keep track of assignments, grades, volunteer and extracurricular opportunities, and due dates for projects, and to ask questions and otherwise communicate. And apps can help students learn a variety of subjects, including math, reading, and foreign languages. Electronic books are widely available, and students can take notes in them. Collectively, this technology is referred to as “ed tech.” It's fundamentally changing how higher ed administrators, faculty members, and students learn and communicate — and students are increasingly accessing ed tech services in their early elementary years.