An exploratory examination of workplace friendship deterioration processes was conducted using employees’ narrative accounts of their experiences. Narratives revealed five primary causes of workplace friendship deterioration – personality, distracting life events, conflicting expectations, promotion, and betrayal. Narratives also indicated that individuals relied primarily on indirect communication tactics, including avoidance of nonwork topics in conversation, nonverbal cues, and avoidance of socializing away from the workplace to disengage from workplace friendships. Consequences of workplace friendship deterioration included emotional stress, reduced ability to perform tasks, turnover, and altered perceptions regarding the role of friendships in the workplace. Discussion and suggestions for future research are provided.
Research examining the individualÁorganization relationship has largely ignored the linking role of groups. Grounded in Scott, Corman, and Cheney's (1998) structurational model of organizational identification, we analyzed data obtained from members of groups embedded in a large religious organization. Results revealed three primary ways groups link individual members and the organization via identification. The connection function provides members with local copresent linkages to the organization and an environment in which to express their connection/relationship to the organization. The restructuring function enables members to restructure conflicting individual and organizational identity structures. The buffering function enables members to disidentify with a portion of the organizational identity and still maintain a sense of organizational identification.
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