This article examines an unanticipated consequence of adopting flexible working practices -that of work intensification. Based on a study of professional workers and in line with other studies, we present evidence showing that flexible workers record higher levels of job satisfaction and organizational commitment than their nonflexible counterparts. However, we also report evidence of work intensification being experienced by both those who work reduced hours and those who work remotely. We identify three means by which this intensification occurs -imposed intensification, enabled intensification and intensification as an act of reciprocation or exchange. We argue that the apparent paradox of high job satisfaction and organizational commitment, alongside work intensification can be explained by employees trading flexibility for effort. Using social exchange theory we propose that employees respond to the ability to work flexibly by exerting additional effort, in order to return benefit to their employer.

Purpose This paper aims to consider enforced working from home in response to the COVID-19 pandemic and how it may differ from working from home through choice. In particular, the authors discuss how lockdown may be affecting work-family arrangements. Design/methodology/approach This is a thought piece. Findings The paper briefly examines the extant research on remote working. It is argued that as many of the (beneficial) outcomes found for both employees and employers are associated with feelings of greater autonomy and gratitude on the part of employees for being able to exercise choice over their working arrangements, these outcomes may not be found where working from home is required of employees. The authors contend that women, and mothers in particular, have had little choice in relation to when work has taken place, and how much work has been done. Practical implications The authors urge employers to consider the positive and negative outcomes of emerging evidence as they review their flexible working policies. They call for a widespread review of childcare provision in supporting women and men in the labour market. Originality/value The authors explore this unexpected context of the pandemic and highlight the need for research which examines these different circumstances.

This paper is concerned with examining the relationship between flexible working practices and employee perceptions of job quality. In recent years a growing number of employers in the UK have introduced flexible working options for employees in response to increasing concerns over work-life balance and the desire to be seen as an 'employer of choice'. At the same time there has been considerable policy debate amongst the European Union (EU) over job quality and the need to create not only more, but better jobs. It might be expected that since flexible working affords a degree of choice to employees, it would impact positively on their perceptions of job quality. However, to date few studies have explicitly examined how flexible working can contribute to job quality. Where studies have examined outcomes relevant to aspects of job quality, the evidence is somewhat inconclusive. The research reported in this paper was designed to explore how lived experiences of flexible working have influenced employees' perceptions of a range of job quality dimensions. The findings show a generally strong, positive relationship between flexible working and perceptions of job quality, but also that there are perceived costs to job quality, particularly in relation to longer term opportunities for development and progression, suggesting that the relationship is more complex.

This paper presents a systematic literature review of individual-level targets (or foci)of identification, that is, the bases by which one derives a sense of self as a unique being in the context of work. We reviewed 253 articles from over 30 top management journals between 2005 and 2016. In examining foci types, definitions, underpinning theoretical and philosophical assumptions, we catalogue nine categories of individual-level identification foci (manager, leader, follower, team, organization, occupation-specific, professional, career and work), finding a dominance of functionalist meta-theoretical orientations (comprising over half the sample, with interpretivist approaches comprising about a third of studies). Further, we enhance construct clarity in the field; we identify conceptual challenges with extant definitions of key foci, and offer integrative definitions by specifying scope conditions for each identity focus and semantic relationships between various identity foci. We contextualize our discussion of construct clarity to different research orientations in the field and offer possibilities for theoretical developments therein. Third, we offer an integrative framework for positioning work in the field by scope of interest (identity content or context) and identity construction assumptions (stable or evolving), suggesting directions for future research.

The relative importance of economic and other motives for employers to provide support for work–life balance (WLB) is debated within different literatures. However, discourses of WLB can be sensitive to changing economic contexts. This article draws on in-depth interviews with senior human resources professionals in British public sector organizations to examine shifting discourses of WLB in an austerity context. Three main discourses were identified: WLB practices as organizationally embedded amid financial pressures; WLB practices as a strategy for managing financial pressures; and WLB as a personal responsibility. Despite a discourse of mutual benefits to employee and employer underpinning all three discourses, there is a distinct shift towards greater emphasis on economic rather than institutional interests of employers during austerity, accompanied by discursive processes of fixing, stretching, shrinking and bending understandings of WLB. The reconstructed meaning of WLB raises concerns about its continued relevance to its original espoused purpose.