Trust is the most important characteristic of digital repositories designed to hold and deliver archival documents that have persistent value to stakeholders. In theoretical models of trust in information, the concept of trustworthiness is emerging as both fundamentally important and understudied, particularly in the domain of digital repositories. This article reports on a qualitative study designed to elicit from groups of end users components of trustworthiness and to assess their relative importance. The study draws on interview data from 3 focus groups with experienced users of the Washington State Digital Archives. Utilizing thematic analysis and micro‐interlocutor analysis to examine a combination of interview transcripts and video recordings, the study provides a realistic picture of the strength and character of emergent themes that underpin the more general concept of trustworthiness. The study reinforces the centrality of trustworthiness at the individual document level, but calls into question the formulation of trustworthiness as a concept in Kelton, Fleischmann, and Wallace's (2008) Integrated Model of Trust in Information.

Purpose The purpose of this paper is to understand the landscape of data curation services among public and academic libraries in the USA, with a focus on library capacity for providing data curation services. Design/methodology/approach The authors conducted an online survey by employing stratified sampling from the American Library Directory. A total of 198 responses were analyzed. Findings The authors’ findings provide insight into the current landscape of libraries’ data curation services. The survey participants evaluated six capacity dimensions for both public and academic libraries – value, financial, administrative, technical infrastructure, human resources and network. The ratings the participants gave to these capacity dimensions were significantly different between academic and public libraries. Practical implications This study suggests several areas in which libraries will benefit from further developing their capacity to successfully run data curation services. Originality/value This is among the first research study to address the concept of capacity in the context of libraries’ data curation services.

Data sharing can accelerate scientific discovery while increasing return on investment beyond the researcher or group that produced them. Data repositories enable data sharing and preservation over the long term, but little is known about scientists’ perceptions of them and their perspectives on data management and sharing practices. Using focus groups with scientists from five disciplines (atmospheric and earth science, computer science, chemistry, ecology, and neuroscience), we asked questions about data management to lead into a discussion of what features they think are necessary to include in data repository systems and services to help them implement the data sharing and preservation parts of their data management plans. Participants identified metadata quality control and training as problem areas in data management. Additionally, participants discussed several desired repository features, including: metadata control, data traceability, security, stable infrastructure, and data use restrictions. We present their desired repository features as a rubric for the research community to encourage repository utilization. Future directions for research are discussed.

PurposeThis paper presents results of a study on data managers' perspectives on the evolution of Designated Communities and the FAIR Principles using an example of a geological repository.Design/methodology/approachThe study employed 10 semi-structured interviews with data managers at a state geological survey and qualitative analysis of the interview transcripts.FindingsThe Designated Community for a collection in this data repository has evolved from petroleum industry users to include academic researchers and the public. This change was accompanied by significant user interaction changes from in-person, reference interview-style conversations to anonymous digital, automated interactions. The main factors driving these changes were developments in technology which allowed the data managers to shift data discovery and access into the online environment. The online data portal has seen increasing non-expert use, driving the data team to develop additional services for these new communities. Repository data team participants varied in their familiarity with the FAIR Principles and their perceptions of the FAIRness of the data in the repository.Research limitations/implicationsThe study was limited to one organization in the United States. However, the results are applicable to other data environments working through the tensions between high-level global frameworks such as FAIR, and continuing to serve the day-to-day needs of their designated communities. Continued work on how to assess success in this complex space is needed.Originality/valueThis paper lies at the nexus of two digital preservation frameworks and contributes to a limited extant literature providing guidance on implementing the concept of a Designated Community in practice.

In 1996, an international group of representatives from national archives and libraries, universities, industry, publishing offices, and other government and private sector organizations first articulated the need for certified Trustworthy Digital Repositories (TDRs). Henceforth, multiple standards for TDRs have developed worldwide and their reviewers provide third party audit of digital repositories. Even though hundreds of repositories are currently certified, we do not know if audit and certification of TDRs actually matters. For example, we do not know if digital repositories are actually better at preserving digital information after certification than they were before. Additionally, we do not know if TDRs preserve digital information better than their counterparts, although TDR standards definitely promulgate this assumption. One way of assessing whether audit and certification of TDRs matters is to study its impact on TDRs’ stakeholders (e.g., funders, data producers, data consumers). As an initial critical step forward, this study examines what certification-related information repositories actually include on their websites since repository websites provide a means of disseminating information. Using findings from a content analysis of 91 TDR-certified repository websites, this research examines: 1) written statements about TDR status, 2) the presence of TDR seals and their location, 3) whether the seals hyperlink to additional certification information, 4) the extent to which the certification process is explained, and 5) whether audit reports are shared. Nearly three-fourths of the repository websites provide TDR status statements and put seals in one or more places; nearly 60% post audit reports and link seals to additional certification information; and over one-third explain the certification process. Directions for future research and practical application of the results are discussed.