Objective: To evaluate levels of occupational stress and work engagement among primary health care workers. Method: A descriptive, correlational and transversal study was carried out in a small municipality in the countryside of São Paulo, with a non-probabilistic sample of convenience, with 85 workers. Three self-applied instruments were used: one developed by researchers, containing sociodemographic variables; Work Stress Scale (WSS) and Utrech Work Engagement Scale (UWES). Results: Prevalence of women (72.6%), 40 years old or more (45.9%), 4 years and 4 months of mean working time in primary care. Thirty-one workers (36.5%) presented significant stress (scores ≥2.5). Work engagement showed a mean of 4.1 (±1.2) to 4.4 (±1.4), classified as high in all dimensions. Occupational stress and work engagement correlated negatively. Conclusion: Workers presented high levels of work engagement; more than one-third had significant occupational stress. Workers with high levels of occupational stress tend to have lower work engagement.
Objective Professional engagement is an indicator of the relationship between a nurse and the work environment and is an important factor in performance and productivity. The goal of this study was to evaluate levels of engagement among nurses in primary health care units. Methods Cross‐sectional study in a city of São Paulo state, Brazil, in 2017, using an instrument containing sociodemographic variables and the Utrecht Work Engagement Scale (UWES). Results In the sample of 75 nurses, the majority were female (94.7%), aged between 29 and 39 (52.0%), specialists (81.3%), married (57.3%), permanent employees (68.0%), working 40 hr per week (98.7%), and working in primary health care for 3–10 years (42.7%). Engagement levels were classified as high in all dimensions. Nurses who worked as managers presented a very high level of dedication; professionals aged 40 years or older presented very high levels in all dimensions (Dedication: 5.2; Absorption: 5.0; Vigor: 5.3; and Overall score: 5.1); and professionals with more than 10 years of experience in primary health care had very high levels in all dimensions (Dedication: 5.0; Absorption: 5.0; Vigor: 5.0; and Overall score: 5.0). Conclusions Nurses working in Brazil's primary health care system have high engagement and ability to act; they enhance team performance and quality and effectiveness of care provided.
Objectives: to evaluate the quality of life and musculoskeletal symptoms in primary care workers. Methods: descriptive, correlational and cross-sectional study with 85 workers using the WHOQOL-Bref and Nordic Osteomuscular Symptoms Questionnaire. Results: lower quality of life for the Environment domain and higher for Social Relationships. Workers reported pain in lower back, neck, shoulders, wrists/hands/fingers and knees. Neck pain influenced Physical (p=0.015) and Psychological (p=0.030) domains; shoulder pain (p=0.004) and dorsal region (p=0.013) influenced the Physical domain; pain in knees influenced Physical (p=0.000) and Environment (p=0.032) domains; pain in the ankles/feet influenced Physical (p=0.000), Psychological (p=0.032) and Environment (p=0.007) domains; pain in the dorsal region influenced the Physical domain (p=0.013). Conclusions: workers evaluated their quality of life as good or very good and reported to be satisfied or very satisfied with their health. They also reported pains in lower back, neck, shoulders, wrists/hands/fingers and knees. Pain has influenced the quality of life.
Resumo Introdução Os Agentes Comunitários de Saúde (ACS) trabalham em condições de riscos ocupacionais e sobrecarga que podem causar adoecimento. Objetivos Avaliar a presença de estresse ocupacional e sintomas osteomusculares em Agentes Comunitários de Saúde e comparar os níveis de estresse ocupacional, segundo as características sociodemográficas. Método Estudo transversal, realizado em 2017, em um município do interior paulista. Foram utilizadas a Escala de Estresse no Trabalho e o Questionário Nórdico de Sintomas Osteomusculares. Resultados Participaram 44 ACS, sendo 70,5% do sexo feminino, 47,7% com 40 anos ou mais, 79,5% não exerciam outra atividade remunerada e 50,0% tinham de três a 10 anos de atuação profissional. Vinte e um (47,7%) profissionais apresentaram níveis importantes de estresse ocupacional (>2,5). Os principais fatores estressores foram: deficiência na divulgação de informações sobre decisões organizacionais (3,3;±1,1); deficiência nos treinamentos (3,4;±1,6); pouca valorização (3,2;±1,4); poucas perspectivas de crescimento na carreira (3,2;±1,6); discriminação/favoritismo no ambiente de trabalho (3,1;±1,5); falta de compreensão sobre as responsabilidades no trabalho (3,0;±1,5); tipo de controle (2,9;±1,1); forma como as tarefas são distribuídas (2,8;±1,4); realizar tarefas que estão além da capacidade (2,8;±1,2); falta de autonomia na execução do trabalho (2,7;±1,3); receber ordens contraditórias do superior (2,7;±1,4); tempo insuficiente para realizar o trabalho (2,7;±1,3). No último ano, 65,9% dos ACS referiram dor osteomuscular nas regiões lombar, 61,4% no pescoço, 47,7% nos ombros e 43,2% nos joelhos. Conclusão O estresse ocupacional e os sintomas osteomusculares são problemas presentes na prática laboral dos ACS, evidenciando que as organizações precisam incrementar recursos laborais para prevenir riscos psicossociais e amplificar a qualidade do trabalho destes profissionais.
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