Purpose -The purpose of this paper is to investigate business visitor behaviour at trade shows and to propose a complementary view based on the experiential perspective in marketing. Design/methodology/approach -The paper reports an ethnographic study conducted in the context of ten international trade shows in the textileapparel industry in Europe. Findings -The study sheds light on the nature of the experience provided by trade show exhibitors and organisers and on visitors' lived experiences. Trade shows immerse industrial buyers in a physical and cognitive experience that requires their active participation. Under such circumstances, industrial marketers who employ experiential marketing techniques are likely to increase their trade show performances. Originality/value -The paper adopts a new perspective that sees business visitor behaviour from an experiential standpoint and discusses the managerial implications that highlight the interplay of exhibitors and trade show organisers in designing and setting valuable experiences for visitors.
Trade shows and other temporary clusters have recently emerged as key sites of theoretical relevance for scholars who are interested in the spatial consequences of interactive learning. Recent research has viewed these events as relational spaces in which countless actors interact and learn spontaneously without a central actor governing the process. In the case of permanent clusters, however, studies have started to unpack the practices through which key actors, such as entrepreneurial and professional associations, stimulate learning and interaction. In this article, we hold that these central subjects also have an important role in activating the benefits of colocalization with regard to temporary clusters. In an empirical study of the European Union clothing fabric trade shows between 1986 and 2006, we identified four types of practices through which trade show organizers shape learning and interaction at their events. Contrary to current views, our study found that exchanges of knowledge at these events do not always occur at the global level. Instead, the geographic scale of the processes of exchanging and acquiring knowledge in temporary clusters is socially and politically constructed at several levels—from the merely local to the truly global. We also found that organizers of trade shows facilitate vertical relationships between exhibitors and typical visitors (i.e., buyers), whereas other knowledge flows are neglected or even hindered. We conclude this article by highlighting the theoretical implications of our study for the literature on the spatial consequences of interaction and innovation.
Recent studies have shown that consumers' product choices are significantly influenced by media coverage and recommendations in various media outlets. Unlike advertising, consumers perceive these sources as neutral and more credible because they usually presume that editorial content and product coverage in newspapers and magazines are independent and free from advertisers' influence. In this article, the authors show how advertising activities of firms may influence media coverage to the firms' advantage. They analyze a recent (2002-2003) large data set comprising 291 fashion companies based in Italy and their advertising and product coverage data published in newspapers and magazines of 123 publishers from Italy, France, Germany, the United Kingdom, and the United States. Controlling for firm heterogeneity, endogeneity, and the simultaneity of advertising and coverage, the authors find that, overall, (1) there is evidence of a strong positive influence of advertising on coverage, (2) publishers that depend more on a specific industry for their advertising revenues are prone to a higher degree of influence from their corporate advertisers than others, (3) peer pressures from competing publishers affect coverage decisions, (4) larger and more innovative companies are at an advantage for obtaining coverage for their products, and (5) the effects of corporate advertising influence exist in both Europe and the United States. These findings raise concerns about the independence of editorial content and coverage of magazines.
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