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Two main approaches to knowledge management (KM) have been followed by early adopters of the principle: the process-centred approach, that mainly treats KM as a social communication process; and the product-centred approach, that focuses on knowledge artefacts, their creation, storage and reuse in computer-based corporate memories. This distinction is evident not only in KM implementations in companies, but also in supporting methodologies and tools. This paper presents the Know-Net solution that aims to innovatively fuse the processcentred approach with the product-centred approach by developing a knowledge asset-centric design. The Know-Net solution includes a theoretical framework, a corporate transformation and measurement method and a software tool.

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