The article summarizes the results of the analysis of private accommodations in Kazan for people with disabilities and their families. It also presents an overview of pedagogical and project experiences in the design aspect of the universal environment in Kazan. The study includes an expert survey and case studies from the life of families. The main purpose of the study is to designate the scope of problems that prevent city integration. A key aspect in organizing an accessible and comfortable environment in the city is determined by its connectivity at the city level and implementation of universal design. The authors come to the conclusion that there are elements of universal design and accessibility in Kazan but the holistic connection and universal environment are still uncompleted. The integrity is not achieved due to the historical evolution of the city, the lack of necessary solutions at the level of transportation and pedestrian paths, urban complexes and local objects. The attitude to people with disabilities in Russian society is also considered as a factor that slows down the process of the city integration and adaptation for all.