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This paper describes the qualitative research interview as a conversation designed to gain understanding of the world of research informants. It illustrates the potential of the qualitative research interview when the researcher is able to enter into and maintain a conversation with the research informant as an insider in the latter's community. The paper draws from lessons learned in a case study of a clergy-person's preparation of their Sunday sermon, and proposes an innovative research design model that addresses the validity and reliability concerns related to the methodology. Specifically, this model develops an insider perspective of the phenomenon of study using the process of dialogical inter-subjectivity.

have been working closely in the area of collection management. The article explores the multi-faceted way in which the LMS-SLIS collaboration manifests itself and shows how this collaboration goes beyond what might be expected as the normal relationship between a library school and its resident library.

Bridging the digital divide is a multi-faceted challenge. Information providers, intermediaries, and users each bear some degree of responsibility for coming together in this area. In this paper, the author reports on three studies, each of which delved into the question of how older adults are coping with the author's supervision. In one study older adults visiting community senior centres. . .

Those in the growing older population in Canada and the United States deal with significant changes in their lives which complicate their information seeking. Work and social roles, technology and other factors in their lives change, requiring older adults to make adjustments in their information seeking behavior. In this study the researcher extended the word reported to the CAIS 27th Annual Conference in 1999.