Needs assessment is a necessary starting point in developing a training program, but assessing training needs may be a difficult task. Conducting a needs assessment oriented to a reality‐referenced competency model can provide: a self‐norming validation of training needs by the people who will be trained, fast feedback, an effective method of evaluating the usefulness of proposed training programs, and adaptability to changing needs. This article describes research conducted during a redesign of training at the Texas Rehabilitation Commission and explains why the reality‐referenced training system is a valid way to complete a needs assessment.

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