One of the requirements of our time is a high-quality public transport service for passengers. Reliability and regularity of traffic, duration and comfort of the trip, traffic safety, availability of equipped and convenient stops - all this and many other factors affect the quality of passenger service. The peculiarities of the organization of passenger transportation, as well as the performance of city routes, affect the psychophysiological state of a person and, as a result, the functional state and the degree of passenger fatigue, which leads to a decrease in his income. The study identified and analyzed the performance indicators of competing routes, which duplicate each other: bus route №276e and trolleybus route № 46. Based on the analysis of studies in the field of the quality of the provision of services by passenger transport, a survey form was formed on the quality of transportation on the routes of urban passenger transport. The assessment of the degree of consistency of experts' opinions using the Kendall coefficient of concordance indicates the consistency of expert opinions. Most of the criteria that were determined by passengers (interval of movement, the degree of filling and the service life of the vehicles) are indicators of the operation of the route, affect the passenger's transport fatigue and a decrease in the passenger's income. The change in the level of transport fatigue of the passenger during the waiting periods and at the end of the route trip in general along the directions of movement and on the individual hauls of the routs are determined. When assessing the quality of transport service on routes, the obtained values of transport fatigue indicate that when using routes, the condition of passengers is assessed as "good". But, if we consider the state of the passenger while using the individual hauls of the routes, his transport fatigue changes significantly and is assessed as "satisfactory". The value of a decrease in passenger income on routes increases throughout the trip, due to the dense filling of the vehicle interior, which negatively affects the functional state of the passenger. Under the existing conditions of passenger transportation on routes, the value of passenger fatigue and the value of passenger income reduction on bus route No. 276e exceeds the value of this indicator on the trolleybus route. To improve the organization of the bus route No. 276е, it is proposed to update vehicles and use buses with a larger passenger capacity (III class instead of I and II, which are used on the bus route now). After the implemented proposed measures for the busiest direction: the occupancy rate of the bus cabin decreased from 1,05 to 0,36, transport fatigue decreased from 5,5 points to 3,03 points, respectively, the value of the decrease in income from 60,55 UAH to 51,53 UAH. Updating vehicles on the Kharkiv bus routes are an urgent problem that requires an immediate solution to improve the quality of passenger transportation. The use of obsolete vehicles on city bus routes affects not only the passenger's fatigue, but also the drivers and, as a result, the likelihood of an road traffic accident. A significant adverse factor affecting the driver is the air pollution of the vehicle interior with harmful compounds, especially carbon monoxide.

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The problem of combating urban noise is closely linked to the rational transformation of the urban environment, which must go through the elimination or reduction of the number of sources of noise, the localization of the noise emission zone, reducing the level of sound sources and protection against noise for the residential areas. Theoretical and experimental studies of acoustic loading on the territory along the highway for the typical section of the urban territory have been conducted. To estimate the complex noise impact from all sources and from individual sources, as well as to predict the total noise exposure for this site, a noise map was constructed using software. As a measure to combat traffic noise in the territory along the highway, the location of the noise protection screen was justified, taking into account the loss of part of the national income as a result of the continuous impact of noise on a person.The results of the research allow to assess the degree of technogenic impact of noise pollution during the operation of the highway, which allows regulating, by administrative and legislative methods, the nature of the impact on natural objects and human health of certain types of activities, as well as reasonably proposing measures that ensure environmental safety when organizing urban streets traffic.

Nowadays, on the territory of large cities, there is an increase in emissions of harmful substances into the atmosphere. The reasons for this are manifold: violation of design technological regimes, outdated equipment, an increase in the volume of road transport. The constantly growing intensity of traffic flows is annually accompanied by an increase in the anthropogenic load on the population of modern cities. With the increase in the number of vehicles on the streets of large cities, the world community has identified noise as one of the main factors that worsen the standard of living of people. To assess the noise pollution of the environment by road transport, a typical area of the urban area in the Kharkiv micro district was chosen. The study consisted of four main stages: Stage I – assessment of the road condition and environmental situation in the courtyards of the micro district; Stage II – assessment of acoustic pollution of the main area; Stage III – assessment of the concentration of pollutants; Stage IV – measures to reduce the level of environmental hazard. The study revealed that residential areas around Gagarin Avenue are prone to high noise levels and high concentrations of pollutants in the air. So, Gagarin Avenue is in the zone of acoustic discomfort (noise level 80 dBA), which exceeds the permissible noise level, while the degree of man-made impact on the environment during road operation is 1000 UAH / hour for every 100 people. Based on the results of calculations of the concentrations of pollutants from vehicles along Gagarin Avenue, it was found that for almost all substances their concentrations exceed the MPC by more than 3 times. Analysis of the experience of European countries in the use of noise protection screens with integrated solar panels allowed us to propose a model of noise protection barrier with integrated solar panels, which can be used to protect the urban environment from noise, sound waves and exhaust chemicals. gases from internal combustion engines. It has been established that the placement of a combined noise protection screen will reduce the noise level by about 8–15 dBA. Noise load maps were built in the main area before and after the implementation of the environmental measure. The results of the study will make it possible to introduce administrative and legislative measures to ensure regulatory noise levels for residential areas adjacent to highways and environmental safety when organizing traffic on the streets of large cities.

The expediency of the organization of the combined mode of traffic on city bus routes with taken into account the introduction allocating a priority lane in order to increase transport demand, due to involving interests of transport companies and the requests of passengers in terms of quality, reliability and safety are considered. As the level of motorization increases, a significant number of road accidents (accidents) are recorded by the Road Traffic Safety Administration in Ukraine, with not only an increase in their number but also their severity. Most road traffic accidents occur with the participation of city buses. In order to reduce the risk of vehicle collision and improve traffic safety, it is proposed to organize the movement of urban transport vehicles on a dedicated lane. To assess the possibility of implementing high-speed traffic or BRT-like systems by allocating a lane for urban transport routes, Kharkiv city route system was considered with various factors in mind. From the considered urban routes for further consideration regarding the implementation of the dedicated (specialized) lane for routes of the urban transport, the route network of the Slobidsky district of Kharkiv city was selected. Obtained indicators of the route № 226e of Kharkiv during full-time observations in the peak period and the use of the objective function of the feasibility of introducing a combined mode of traffic on city routes indicate that when organizing a combined mode of traffic on the route № 226e, a rational ratio of the number of vehicles is 4 buses operating normally and 2 in express mode. In this ratio, the total cost is minimal, which satisfies both the interests of the transport company and the interests of passengers. The assessment of the feasibility of organizing a combined mode of traffic on urban routes, taking into account the implementation of a dedicated lane indicates that such a process contributes to the reduction of harmful emis-sions into the air and increases the demand for urban passenger transport services by improving the quality of service. The results show that the implementation of a dedicated (specialized) lane for urban transport routes has the effect of reducing the likelihood of an accident, increasing the level of traffic safety along the route. Keywords: traffic safety, urban public transport, priority traffic lane, city transit service.