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Positive financial behaviours of consumers are examined using a national sample of consumers who use credit counselling services in the US from a behavioural economic perspective. The findings indicate that consumers in credit counselling may follow a hierarchical pattern in their financial behaviours, paying off debts and adjusting spending before considering saving. Consumers who are older, have a part‐time job (vs. the unemployed), and report a more secure retirement, a better family relationship, and a higher score of self‐evaluation of financial behaviours are likely to report more positive financial behaviours. Reporting more financial behaviours and a higher score of self‐evaluation of financial behaviours, along with several demographic and perception variables, tend to reduce financial stress and increase financial satisfaction among consumers who use credit counselling services.

Credit counseling, Financial education, Financial stress, Personal finance, Work absenteeism,

Employees’ personal lives affect their attitudes and behaviors at workplace. Financially stressed employees often bring their concerns to the workplace. This study focuses on the relationships between financial stress and work outcomes such as pay satisfaction, work time use, and absenteeism. The data in this research were collected from an insurance company in three mid-western states. A total of 262 questionnaires were used in the data analysis. Significant relationships were found between financial stress and work outcomes including pay satisfaction, work time use and absenteeism. People who had higher levels of financial stress had lower levels of pay satisfaction, were more likely to waste their work time, and more frequently absent from work. Employers might reduce absenteeism and productivity if they can help employees reduce their financial stress by offering effective workplace financial education.

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