This study explores the major determinants of feedback on shopping satisfaction. This research is essential to provide empirical evidence about the factors that can ensure customer satisfaction and loyalty. By surveying respondents that are users of e-commerce website services, this study uses the construct validity test using the Partial Least Square (PLS) method with SmartPLS software application version 2.0. The results explain the visual involvement variable does not correlate with customer satisfaction and loyalty. The interactivity website variable has a strong relationship with customer satisfaction and loyalty. Therefore, customers need service communication interactivity for service providers and merchants. This research contributes to the development of consumer experience theory and online consumer experience.

This review aims to examine in depth what factors influence Generation Z's online purchase intention. In addition, the author also examines the online shopping research framework model as a reference to be developed in further research. The author collects the results of previous studies regarding online purchase intentions for 10 years (2011 – 2021) from various international journal sources. Based on the results of previous studies, the research model framework uses TAM (Technology Acceptence Model) variables, trust, social factors, security, and website quality. The main finding in previous research shows that the security factor greatly determines a person's online purchase intention. The security factor here is not just a product guarantee to consumers, but also about consumer data that is not easily hacked by irresponsible parties. The convenience of the payment system also influences online purchase intentions. In addition, utilitarian and hedonic motives encourage individuals to make online purchases. The utilitarian motive is concerned with consumer needs, while the hedonic motive emphasizes pleasure.

No abstract

The prime aim of the study was to investigate the impact of the financial inflows on the economic growth of ASEAN economies. Meanwhile, the study has examined the moderating role of currency crisis in the relationship between financial inflows and the economic growth of ASEAN countries. The study has employed the panel data methodology to achieve the research objectives. Theoretically and empirically it seems that foreign capital inflows have different possible effects on growth and development performance of an economy. If foreign capital inflows are used in an efficient and productive manner then, they will promote country 's growth performance. If foreign capital inflows are used in unproductive manner then they will not contribute in a long run, their impact on economic development will only for a short run. Furthermore, the financial crisis (currency crisis) also have a significant influence in the attraction of foreign capital inflows. These financial crises effect the flow of foreign capital inflows among the countries. The results suggest that the flow of workers 'remittances in the country has significant positive impact on economic growth. Moreover, the banking and systemic crisis hurt the relationship between REM and EG. Worker remittances are considered as a boon to the countries. It has a positive association with the economic growth and acts a stabilizer during the financial crisis. To ensure the effective inflows of the remittance the government should encourage that remittance should be transferred through formal channels, this can be done by giving cost effective financial services to the remitter, linking the remittance transfer with mobile networks and banks that charge low prices.

This research aims to: a) investigate the perceptions of zakat recipients (mustahik) regarding the distribution mechanism and benefits of zakat for business capital and b) assess the level of mustahiks' satisfaction with the mechanism and benefits of the zakat. The research used primary data collected from 60 mustahiks using a questionnaire and then analizedusing a descriptive method and SatMat analysis tool (Satisfaction Matrix) developed by Abduh et al (2007) to assess the level of mustahiks' satisfaction. The results showed that the majority of respondents perceived that the zakat for the business capital they received had the expected benefits (such as the creation of opportunities to open their own businesses and increase income) and they were satisfied with the procedures and mechanism of channeling zakat for the business capital. In order to increase the effectiveness of the venture capital zakat, they hope that more coaching will be given to develop the business (such as financial management, product development and marketing