The study aims to identify the communication skills to be available at Jordanian tour guides and how German tourists assess these skills. The analytical descriptive approach was used in the current study (survey and analysis). This approach is based on collecting data, organizing and analyzing it. The study mainly addressed how German tourists assess communication skills among Jordanian tourist guides.Results of the study revealed that Jordanian tourist guides possess communication skills in different degrees to perform his tasks. The study recommended the need for promoting tour guides communication skills on periodical basis and not stop in the point they have reached.

Aim: The study aims to investigate and find the importance of religious tourism for the development of sustainable tourism: the case of the baptism site in Jordan. Materials and Methods: We used the SPSS version 20 to analyze 19 items of the Likert scale for the outcome in factor analysis. Before conducting the axial variable analysis, the suitability of the data for factor analysis was evaluated. Results and discussions: traditional industries have been phased out and replaced by tourism activities at the Baptism Site, which have a high tourist potential, resulting in increased economic growth in these areas. Conclusions: On the eastern bank of the Jordan River separating Jordan and Palestine, at the Baptism site, a world archaeological and heritage site, sustainable tourism has become a tool on which many foreign tourism institutions are focused. The result shows that environmental impacts were positively associated with sustainability issues.

The present study aims to diagnose and indicate the reality of training programs in the Ministry of Tourism and Antiquities in Jordan, through a statement of fact included international standard requirements of ISO 10015 in the training programs, and their impact on the performance of employees in the Ministry of Tourism and Antiquities, where is the international standard ISO 10015 specialized training and upgrading the quality of human resources, given their importance in the best condition of high levels of functional efficiency, the study was based on data processing on the descriptive and analytical approach, quantitative approach overall in the analysis operations, has been designed questionnaire, which contained clauses items of international standard ISO 10015, which was used stratified random sample, which consisted of 50 workers in the Ministry of Tourism and Antiquities. The study results showed weakness in the identification of training needs and training programs according to the international ISO standards ISO 10015, and confined to the traditional aspects, the study recommended the need to include the approved training strategies at the Ministry of Tourism and Antiquities of Jordan international specification standards ISO 10015 at all based on identifying the needs of training programs; the aim achieving greater efficiency in the performance of staff, and based on the achievement of quality and excellence, which will reflect positively on the performance of employees in the tourism sector.

This paper deals with the impact of the Jordanian media in stimulating domestic tourism. When studied under various aspects, this study is deducted to evaluate the general trend of the official media and its role in increasing the size of domestic tourism in Jordan. The scientific case of this study is about the weakness of the Jordanian domestic tourism compared with the International Tourism. This is in addition to the official media's role regarding this issue. In this study, it had been concluded that the official media provides good results in the promotion of domestic tourism. Nevertheless, there are still many obstacles which continue to get in the way of the efforts which aim to develop and widen the prospects of domestic tourism in Jordan. The study pointed out a number of recommendations. One of the most important recommendations was that all media used for Tourism purposes in Jordan needs to be developed regarding the content, not the design. Also, the content should provide a real message about how an affordable domestic tourism can be appropriate and suitable for the Jordanian family. In addition, in-depth studies on the impact of the new media and its known tools to promote domestic Tourism should be developed.

The objective of this current study is to identify the issue of tourist expatriate labor, its effects on the touristic and economic levels, its ways of evaluation, the manner of dealing with its reasons and motivations, and the ways of replacing it with local labor. However, this labor is able to fill the gap to and from a pure Jordanian touristic product. In addition, it is able to obtain the maximum benefit from tourist activity. The results of the study revealed that the expatriate labor represents 17.6% of the total labor in the Jordanian tourist sector. Therefore, most of these labors are concentrated in hotels and tourist restaurants. Tourism is one of the Jordanian sectors that do not attract local labor, but are attractive to expatriate labor. The expatriate labor in the Jordanian tourist sector is complementary. Hence, it is not a substitute for the tourist professions. The study recommended the need to develop local tourist workers by holding courses for the Jordanian workers in the tourist hotels and restaurants. Also, training on lingual and specialized tasks which focuses on the medium university education should be provided for them. Also, vocational training corporations should be organized. This in turn fills the gap of the tourist activities that attract expatriate labor and amendment legislation and laws relating to wages and the nature of work in the tourism sector. Hence, this is aimed to attract local tourist labor.