Evaluating open-domain dialogue systems is difficult due to the diversity of possible correct answers. Automatic metrics such as BLEU correlate weakly with human annotations, resulting in a significant bias across different models and datasets. Some researchers resort to human judgment experimentation for assessing response quality, which is expensive, time consuming, and not scalable. Moreover, judges tend to evaluate a small number of dialogues, meaning that minor differences in evaluation configuration may lead to dissimilar results. In this paper, we present interpretable metrics for evaluating topic coherence by making use of distributed sentence representations. Furthermore, we introduce calculable approximations of human judgment based on conversational coherence by adopting state-of-the-art entailment techniques. Results show that our metrics can be used as a surrogate for human judgment, making it easy to evaluate dialogue systems on large-scale datasets and allowing an unbiased estimate for the quality of the responses.

Sequence-to-Sequence (Seq2Seq) models have witnessed a notable success in generating natural conversational exchanges. Notwithstanding the syntactically well-formed responses generated by these neural network models, they are prone to be acontextual, short and generic. In this work, we introduce a Topical Hierarchical Recurrent Encoder Decoder (THRED), a novel, fully data-driven, multi-turn response generation system intended to produce contextual and topic-aware responses. Our model is built upon the basic Seq2Seq model by augmenting it with a hierarchical joint attention mechanism that incorporates topical concepts and previous interactions into the response generation. To train our model, we provide a clean and high-quality conversational dataset mined from Reddit comments. We evaluate THRED on two novel automated metrics, dubbed Semantic Similarity and Response Echo Index, as well as with human evaluation. Our experiments demonstrate that the proposed model is able to generate more diverse and contextually relevant responses compared to the strong baselines.

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Toponym Resolution, the task of assigning a location mention in a document to a geographic referent (i.e., latitude/longitude), plays a pivotal role in analyzing location-aware content. However, the ambiguities of natural language and a huge number of possible interpretations for toponyms constitute insurmountable hurdles for this task. In this paper, we study the problem of toponym resolution with no additional information other than a gazetteer and no training data. We demonstrate that a dearth of large enough annotated data makes supervised methods less capable of generalizing. Our proposed method estimates the geographic scope of documents and leverages the connections between nearby place names as evidence to resolve toponyms. We explore the interactions between multiple interpretations of mentions and the relationships between different toponyms in a document to build a model that finds the most coherent resolution. Our model is evaluated on three news corpora, two from the literature and one collected and annotated by us; then, we compare our methods to the state-of-the-art unsupervised and supervised techniques. We also examine three commercial products including Reuters OpenCalais, Yahoo! YQL Placemaker, and Google Cloud Natural Language API. The evaluation shows that our method outperforms the unsupervised technique as well as Reuters OpenCalais and Google Cloud Natural Language API on all three corpora; also, our method shows a performance close to that of the state-of-the art supervised method and outperforms it when the test data has 40% or more toponyms that are not seen in the training data.

The use of credit has grown considerably in recent years. Banks and financial institutions confront credit risks to conduct their business. Good management of these risks is a key factor to increase profitability. Therefore, every bank needs to predict the credit risks of its customers. Credit risk prediction has been widely studied in the field of data mining as a classification problem. This paper proposes a new classifier using immune principles and fuzzy rules to predict quality factors of individuals in banks. The proposed model is combined with fuzzy pattern classification to extract accurate fuzzy if-then rules. In our proposed model, we have used immune memory to remember good B cells during the cloning process. We have designed two forms of memory: simple memory and k-layer memory. Two real world credit data sets in UCI machine learning repository are selected as experimental data to show the accuracy of the proposed classifier. We compare the performance of our immune-based learning system with results obtained by several well-known classifiers. Results indicate that the proposed immune-based classification system is accurate in detecting credit risks.