The problem of the onset, formation, and development of the phenomenon of emotional burnout is relevant in the study of any profession and is an important component for the professional activity of government employees in the Russian Federation. To explore the features of emotional burnout syndrome development in government employees and develop psychological recommendations for its prevention. Psychological testing of government employees and comparative analysis of the obtained results by groups; statistical processing of the obtained results. The study uses the method for diagnosing the emotional burnout level by V.V. Boyko. The experimental groups in the study are formed by 35 government employees who used to hold managerial positions (over 10 years of experience in civil service). The results of the study broaden the understanding of the place of emotional burnout syndrome in the professional activity of government employees. The features and mechanisms lying at the basis of the emergence and development of emotional burnout syndrome in civil servants are described. Ensuring government employees’ effectiveness in their duties calls for conducting a set of measures to reduce emotional burnout: optimization of the organization of activities, a favorable social and psychological climate in the team, and organized work of the psychological service. In the process of selection and training of government employees, it appears reasonable to pay attention to the individual characteristics preventing professional deformation and promote the development of the personal ability to withstand stressors (self-efficacy, confidence in the level of one’s professionalism, developed success goals; tolerance for difficulties and unpredictable situations; self-respect, an adequate level of self-esteem; resilience, the ability to manage professional affairs; the development of individual strategies for coping with stress, etc.).
The presence of professional highly qualified personnel in the civil service, together with modern information technologies, is possible thanks to the existence of a democratic state governed by the rule of law. The professional activity of civil servants acts as a subsystem within the civil service system. The study of the peculiarities of personal and professional development of the individual in the civil service will contribute to the disclosure of the psychological mechanisms of this process, the resolution of a number of pressing questions about the methods and possibilities of optimizing professional and personal development, which in turn will contribute to improving labour efficiency. To study the features of personal and professional development of the individual in the Russian Federation Civil Service. Survey among civil servants and comparative analysis of the results obtained in all study groups; statistical processing of the results. 120 respondents took part in the study: federal-state civil servants (40 people) and civil servants of other types (80 people). The main problems and features of personal and professional development of the individual in the civil service of the Russian Federation are identified and the main directions of optimization of the studied process are determined. The process of personal and professional development of civil servants, as will be shown in this study, is an overall result of the professional education and additional professional education, including retraining, advanced training, and internships. The main directions of optimization of the studied process are the following: improving scientific, methodological, and organizational support; increasing the motivation for professional activity and career advancement; improving the efficiency of additional professional education; developing a program for personal and professional self-development; introducing additional forms and technologies for improving professional skills of state civil servants.
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