Despite a great deal of narrative and anecdotal evidence that communication and interpersonal skills are important for workplace success, little is known about why those skills are important and how possibly to train those skills. This study uses personnel records of a Japanese manufacturing company as well as its training attendance records, and examines the relationship between participation in their interpersonal skills training program and job performance. We compare those who participated in the training program with those who did not using propensity score matching and difference-in-difference method. The results show that experience in the training program was significantly associated with post-training evaluation and promotion probability, suggesting that improving interpersonal skills through participation in off-the-job training programs may improve worker's post-training performance and lead to future promotion.

This study correlated the records management strategies of the administrative staff at Laguna State Polytechnic University with their professional performance. The descriptive quantitative research involved 59 administrative staff through the researcher-made survey questionnaire distributed through Google forms. The results of the study proved that there is a significant difference in the records management strategies when grouped according to age, gender, job tenure, and job position in the department. However, there was no significant difference among the professional performances when grouped according to age, gender, job tenure, and job position in the department. The study also confirmed that records management strategies have a positive significant relation to professional performance. The findings can help improve the university policies, procedures, and strategies in managing records. Therefore, it is recommended to provide training programs and improving implementation of evaluation and assessment to the administrative staff to expand their professional proficiencies.

The new normal set up for everyone due to CoViD – 19 has been more challenging in terms of surviving the family living, job security, personal and emotional stress and for businesses, their income steadiness or its existence itself. Many has changed because of this pandemic. Many businesses were affected especially micro businesses. However, the development of micro businesses around the world has been drastically improved with the help of assistance of the government, technology and globalization, and most especially the influence of microfinancing. This study was conducted to oversee the microfinance services and its perceived effect to the income steadiness of the said business, using structured questionnaire to 150 mini grocery stores that has an existing or history of availed services from microfinance establishment, using purposive sampling around San Pablo City. Researchers found out that there is a strong correlation between the micro financing services and income steadiness of the mini grocery stores. It is recommended that further researches will be made to a larger locale and in different type of businesses, also, the continuous assistance in monitoring of government in microfinancing services to loan beneficiaries is highly recommended.

The human capital is unarguably an important element that completes any organization. With proper motivation, these people work towards quality products and services. Question arises on non-teaching personnel of academic institutions as support staff. This study focuses on the work motivations and job performance of non-teaching personnel in a university. This descriptive research used structured questionnaire for the self-assessment of the 50 administrative and support staff. The results of the study proved that the workplace environment and professional growth and development are considered highly influential motivational factors. Furthermore, there is a positive significant relationship between the motivational factors and job performance as to quantity and quality of work. It also confirmed that professional growth and development has significant relations with the attitude towards work. The results of this study can be an input to the University Human Resource planning.Since the study is focused only on a single university, a comparative study with another higher education institution is recommended.

No abstract