Abstract:We can only begin to grasp hospitality as we enact it and yet, in the moment of enactment, hospitality eludes us. In this paper I look at the enactment of hospitality in the relationship between Iranian citizen-hosts and Afghan refugee-guests in the Islamic Republic of Iran, in order to reflect more broadly on questions of Derridean hospitality. Moving between the theoretical and the ethnographic, I forcefully bring to bear on a situation of protracted refugee displacement, a notion of hospitality that has, to a large extent, remained abstract and unanchored. The scalar shifts between the domestic and the national (so integral to Derrida's theorising of the hospitable), are here reproduced in an examination of Iranian hospitality that simultaneously considers the juridical framework of asylum in the Islamic Republic and the domestic or homely expression of welcome, that occurs in the ushering of the guest over the threshold and the sharing of food around the sofreh.
IntroductionPatient‐reported measures that assess satisfaction and experience are increasingly utilised in healthcare sectors, including the alcohol and other drug (AOD) sector. This scoping review identifies how and to what extent people accessing AOD services have been involved in the development of satisfaction and experience measures to date.MethodsPubMed, EMBASE, CINAHL, Scopus, ProQuest, Google and Google Scholar were searched. Included papers described the development and/or implementation of a multiple‐item measure of patient‐reported experience or satisfaction specifically for people accessing AOD treatment and/or harm reduction programmes. If there was more than one paper, key papers were chosen that described each measure. The method of development, including service user involvement, was assessed against a framework generated for this review. Two reviewers were involved at each stage.ResultsThirty measures—23 satisfaction and 7 experience—were identified. Sixteen measures reported some level of involvement by people accessing AOD services in their development, although, for most measures, at a relatively low level. This involvement increased over the time span of the review becoming more frequent in later years. Only four measures were developed for use in harm reduction‐specific settings, and fewer than half reported undertaking analysis of underlying scale structure and constructs.ConclusionSeveral gaps could be addressed to enhance the measurement of patient‐centred care in the AOD sector, including: developing experience measures for use in harm reduction settings and across various AOD settings in a service system; improved reporting of psychometric properties of these measures and increasing commitment to the meaningful involvement of AOD service users in measure development.Patient or Public ContributionThis scoping review is part of a broader codesign project that involves a partnership between the peak organisation for AOD services and the peer‐based AOD consumer organisation in the Australian Capital Territory, Australia. These organisations are working closely together to engage with AOD service users, service providers and policy makers in this codesign project. As such, the Executive Director of the peer‐based AOD consumer organisation is involved as a co‐author of this scoping review.
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