No abstract

This research aimed at understanding the effects of financing risk, cost efficiency, and liquidity on profitability and the impacts on profit sharing. The method used for the research was causality with purposive sampling data collection technique. The analysis model selected was the regression using panel data, namely the data repeatedly observed on the same unit of objects from time to time. The objects of the research was10 Islamic Commercial Banks in Indonesia with secondary data in the form of financial statements for 2010-2017 period. The results of the statistical study indicated that the NPF, OCR (BOPO), and FDR variables simultaneously influenced the profitability (ROA) with contribution value of 93.5%. Partially, the three variables had a negative and significant effect on profitability (ROA). NPF, OCR, and FDR simultaneously had a positive and significant effect on profit sharing with a contribution value of 94.53%. Partially, NPF had a negative and significant effect on profit sharing, while OCR and FDR had a positive and significant effect on profit sharing. Profitability (ROA) had a positive and significant effect on customer profit sharing. The NPF and FDR for profit sharing did not mediate their effects on profit sharing. At the same time, OCR for profit sharing through ROA, was able to mediate the OCR of the effect on profit sharing.

This research aimed at making the efforts to collect data and information and to analyze the motivation, organizational commitment, financial compensation, internal communication, work satisfaction, and employee performance variables. The results of this research were expected to be useful for the development of theory and the practical benefits were useful for managing business organizations, especially for the course institution in Pare English Village-Kediri, Central Java, Indonesia. The multivariate analysis with descriptively and explanatorily-quantitative method was used for this research. The samples of the research were 60 persons. Data collection was carried out using questionnaire instrument was subsequently analyzed by using Structural Equation Modeling (SEM). The results of the research concluded that motivation affected the job satisfaction, but not significantly affected the performance, organizational commitment significantly affected the job satisfaction and performance, financial compensation significantly affected the performance, but not significantly affected the job satisfaction, internal communication significantly affected the job satisfaction, but not significantly affected the performance, job satisfaction significantly affected the performance, and the strength values of dependent variable shown by the calculation results of the multiple correlation squared (R 2) value of both job satisfaction and employee performance were significant.

This research aimed at understanding the effect of service quality, clinic image, and price/tariff on patient trust and loyalty. The multivariate analysis with descriptively and explanatorily-quantitative method was used for this research. The samples of the research were 120 respondents. Data collection was carried out using a questionnaire instrument and was subsequently analyzed by using Structural Equation Modeling (SEM). The results of this research concluded that the service quality and price/tariff had a significant effect on trust and clinic image had no significant effect on patient trust. The quality of service, clinic image, and price/tariff had a significant effect on patient loyalty, while trust had no significant effect on patient loyalty. Trust can mediate the effect of clinical image on patient loyalty. However, trust cannot mediate the effect of service quality and price/tariff on patient loyalty. The strength value of the dependent variable shown by the calculation of multiple correlation values (R2), both trust and patient loyalty are significant.

This study aimed at understanding the effects of corporate social responsibility, corporate image, customer attitude, and customer loyalty. The method used for this study was causality and non-probability sampling and purposive sampling were used as the data collection methods. The data source in this study was primary data collected using questionnaire instruments. The number of samples of the study was 100 respondents. The data analysis model in this study used path diagrams in the form of regression equations. The results of the statistical study showed that: (1) Corporate social responsibility and customer immunity both partially and simultaneously had a positive effect on customer attitude, (2) Corporate social responsibility and corporate image, both partially and simultaneously, had a positive effect on customer loyalty. (3) Corporate social responsibility, customer image, and customer attitude simultaneously had a significant effect on customer loyalty. Partially, only corporate social responsibility and customer image had a significant effect on customer loyalty, while customer attitude had no significant effect. (4) The customer attitude variable was able to mediate the effects of corporate social responsibility and customer image on customer loyalty.