The research identified instances were the English version of sworn statements was an inaccurate translation of the indigenous statement provided by a witness or complainant. The inaccurate translation of indigenous witness statements is a global phenomenon that manifests against the backdrop of the fourth industrial revolution (4IR). This study was conducted to explore police experiences of taking indigenous witness statements, and to establish their perceptions of the digitisation of witness statements. Purposive sampling was used for sampling. Interview schedules were administered to eighteen (18) South African Police Service (SAPS) members from nine Community Service Centres (CSC) in Soweto, a township in the Gauteng province. Ethical consideration, measures of trustworthiness and the Theory of Performance (ToP) were applied. The ToP provides that a person’s level of performance is dependent on the interaction of various contextual factors. Thematic content analysis was conducted using Atlas ti resulting in five dominant themes or impact factors namely “skills”, “collaboration”, “resources”, “duration” and “language”. Results showed that a majority of the SAPS members perceived that witness statements should be digitised to address language challenges experienced and improve their level of performance. Furthermore, they perceived the usefulness of technology in modernising outdated resources in the SAPS.

In South Africa, members of the South African Police Services (SAPS) are constitutionally mandated to protect society. However, while executing their duties, they continuously experience an alarmingly high rate of attacks from alleged criminals, often leading to the death of SAPS members. Subsequently, this situation increases the staff shortage for patrolling the streets and arresting criminals. The situation's aftermath also leads to increasing community perceptions that crime is out of hand and that crime prevention strategies are ineffective. This study examined the ordeal of police victimization in the Mthatha Policing Cluster, Eastern Cape, South Africa. A questionnaire was used for data collection from 105 respondents. The non-probability sampling method was used and the study employed the snowball sampling technique. Results reveal that victimization of law enforcement officers is a reality. The research questions that guided this study included: What are the upheld views by police officers of their victimization? Which factors make police to be susceptible to victimization while executing their duties? What is the impact of police victimization on policing society at large? Altogether, 80.8% of respondents revealed that police are being robbed and assaulted, and in some instances, the use of the K*** word is evident. SAPS members are not fulfilling their mandate because they fear being killed while executing their duties. In the study, new strategies are highly recommended for curbing crime, and police need to be empowered with new, modern techniques of policing.