BackgroundSupervisors play an essential role in implementation by diffusing and synthesizing information, selling implementation, and translating top management’s project plans to frontline workers. Theory and emerging evidence suggest that through these roles, supervisors shape implementation climate—i.e., the degree to which innovations are expected, supported, and rewarded. However, it is unclear exactly how supervisors carry out each of these roles in ways that contribute to implementation climate—this represents a gap in the understanding of the causal mechanisms that link supervisors’ behavior with implementation climate. This study examined how supervisors’ performance of each of these roles influences three core implementation climate domains (expectations, supports, and rewards).Materials and methodsA sequenced behavioral health screening, assessment, and referral intervention was implemented within a county-based child welfare agency. We conducted 6 focus groups with supervisors and frontline workers from implementing work units 6 months post-implementation (n = 51) and 1 year later (n = 40) (12 groups total). Participants were asked about implementation determinants, including supervision and implementation context. We audio-recorded, transcribed, and analyzed focus groups using an open coding process during which the importance of the supervisors’ roles emerged as a major theme. We further analyzed this code using concepts and definitions related to middle managers’ roles and implementation climate.ResultsIn this work setting, supervisors (1) diffused information about the intervention proactively, and in response to workers’ questions, (2) synthesized information by tailoring it to workers’ individual needs, (3) translated top managements’ project plans into day-to-day tasks through close monitoring and reminders, and (4) justified implementation. All four of these roles appeared to shape the implementation climate by conveying strong expectations for implementation. Three roles (diffusing, synthesizing, and mediating) influenced climate by supporting workers during implementation. Only one role (diffusing) influenced climate by conveying rewards.ConclusionsSupervisors shaped implementation climate by carrying out four roles (diffusing, synthesizing, mediating, and selling). Findings suggest that the interaction of these roles convey expectations and support for implementation (two implementation climate domains). Our study advances the causal theory explaining how supervisors’ behavior shapes the implementation climate, which can inform implementation practice.

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Summary An emerging area of social work practice is within sport and athletics. Due to the complex nature of sport and the diverse needs of sport participants, social workers are optimally positioned to be critical change agents. However, there is a lack of empirical research dedicated to exploring this unique area of practice. The current study explores the unique values, knowledge, and skills social workers use when working in sport, as well as describes the roles that social workers fulfill. Findings Semi-structured interviews were conducted with 15 social workers who work in youth sport, collegiate athletics, and professional sports. Their occupations ranged from psychotherapists to athletic counselors to coaches. Findings from the thematic analysis provide insight to the values, knowledge, and skills used in sport that social workers developed from their formal education. For instance, social workers, through their commitment to promoting diversity and inclusion, are trained to take a strength-based, person-centered approach when working with individuals and teams. Applications Findings highlight the dynamic and diverse roles social workers fulfill as change agents who aim to enhance human wellbeing within a variety of sport systems and settings. Social workers not only work in collegiate athletic departments, but they also provide needed services to youth who are socially vulnerable through sport-based programming and strength-based coaching. The current study helps to not only advance the field of social work, but also advocates for social workers in sport settings. Ultimately, social work professionals are optimally positioned to be playmakers in the athletic arena.

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