In this paper, we describe the outcomes of the challenge organized and run by Airbus and partners in 2018. The challenge consisted of two tasks applied to Air Traffic Control (ATC) speech in English: 1) automatic speech-to-text transcription, 2) call sign detection (CSD). The registered participants were provided with 40 hours of speech along with manual transcriptions. Twenty-two teams submitted predictions on a five hour evaluation set. ATC speech processing is challenging for several reasons: high speech rate, foreign-accented speech with a great diversity of accents, noisy communication channels. The best ranked team achieved a 7.62% Word Error Rate and a 82.41% CSD F1-score. Transcribing pilots' speech was found to be twice as harder as controllers' speech. Remaining issues towards solving ATC ASR are also discussed.
Along with the development of big data, various Natural Language Generation systems (NLGs) have recently been developed by different companies. The aim of this paper is to propose a better understanding of how these systems are designed and used. We propose to study in details one of them which is the NLGs developed by the company Nomao. First, we show the development of this NLGs underlies strong economic stakes since the business model of Nomao partly depends on it. Then, thanks to an eye movement analysis conducted with 28 participants, we show that the texts generated by Nomao's NLGs contain syntactic and semantic structures that are easy to read but lack socio-semantic coherence which would improve their understanding. From a scientific perspective, our research results highlight the importance of socio-semantic coherence in text-based communication produced by NLGs.
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