The COVID-19 pandemic is a global health crisis, which has created an additional burden on the healthcare system and has caused enormous stress and emotional burnout among healthcare workers (HCWs). The purpose of the study is to investigate the phenomena of emotional burnout and the professional deformation of HCWs. The emotional burnout phenomenon of the HCWs was studied using the Maslach Burnout Inventory–Human Services Survey. In addition, the Professional Deformation Survey, based on scientific literature and research works, was developed. The survey consisted of 4 subscales distinguishing: aggression, authoritarianism, demonstrativeness, and conservatism. The survey results showed a high level of emotional exhaustion, a medium level of depersonalization, and a low level of personal achievement reduction. The Professional Deformation Survey showed good reliability for the whole sample in all four subscales. Results of the professional deformation study revealed that 29% of respondents manifest aggression while performing their professional activities. Authoritarianism can be observed in 18% of respondents, demonstrativeness in—31%, and professional deformation manifested as conservatism in—22% of HCWs. Data obtained on burnout and the professional deformation of the HCWs proves that the healthcare system and health organizations have reason to be concerned about the mental well-being of HCWs and the quality of healthcare service provision.
During the COVID-19 pandemic, healthcare workers (HCWs) did not have the opportunity to provide high-quality and standard healthcare services. Research conducted during the pandemic has revealed widespread mental health problems among HCWs. Moral distress was noted as one of the critical issues that limited the performance of HCWs in providing quality care. The purpose of this scoping review was to create an overview of HCWs’ moral distress during the COVID-19 pandemic. The review was conducted according to the Arksey and O’Malley framework. A systematic literature search was performed in five database systems: Medline/PubMed, Science Direct, Scopus, ProQuest, and the Cochrane Library, according to the inclusion/exclusion criteria. Relevant article titles and abstracts were retrieved. The final review included 16 publications identifying the moral distress of HCWs during the pandemic. In total, five themes characterizing the moral distress of HCWs during the COVID-19 pandemic were identified: (1) a level of moral distress during the COVID-19 pandemic; (2) risk factors for moral distress during the COVID-19 pandemic; (3) moral and ethical dilemmas during the COVID-19 pandemic; (4) harm caused by moral distress to HCWs; and (5) intervention methods for reducing moral distress. The pandemic turned a health emergency into a mental health emergency for HCWs.
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