We have advocated adaptable automation approaches—those in which the human retains the role of instructing and tasking—and specifically have used the metaphor of a sports team’s “playbook”. Several prior experiments have shown benefits to flexible play calling, so the present work focuses on performance in “non-optimal play environments” (NOPEs) where the defined plays are a poor fit resulting in a need to either modify them dynamically (provide additional instruction) or to abandon play-level automation and resort to more manual levels of control. We might expect that prolonged play usage under optimal conditions would result in automation complacency effects and even loss of training. In two reported experiments, we find little evidence for complacency effects and, instead, show that having access to plays sometimes provides benefits even during NOPE intervals where they were not (directly) useful.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.