Voltage dip is considered as the PQ problem related to the highest financial losses for the customers. It occurs unpredictably mainly due to short-circuit faults in the networks. Network operators and customers want to know more about the occurrence and the potential impact of voltage dips. PQ monitoring is an essential tool for the assessment of voltage dips and it can ultimately contribute to the regulation of voltage dip events. In this paper, firstly the methods of voltage monitoring and voltage dips characterization are discussed. Voltage dip indices of six substations are presented in order to assess the occurrence, type and severity of dips that occur in typical Dutch MV networks. Finally, an approach, which is based on the disrupted loads because of a voltage dip event, is introduced and applied to the data at one substation in order to assess the quality of supply voltage and its implications for the end-users. Index Terms-assessment of voltage dips, dip monitoring, reporting dips, transfer of dips, voltages dip indices