This article looks at the extent to which the provision of access to information and public involvement in the provision of electronic-based services by the Village Government in Jambi Province, in the course of governance continues to move in the service sector which can be directly accessed by the public, not only as a recipient, but also as a source service. To accelerate this process, the government is transformed into an instant and practical concept of egovernment, utilizing technology, and information services produced can be accessed by anyone openly. However, this understanding of government has not been fully responded to in response both in the community and the government itself. By using a descriptive qualitative approach, the author obtains empirical relationships behind phenomena in depth, thoroughly, and thoroughly by matching, comparing, and looking for the red thread between empirical reality and prevailing theories. The findings in this study are the lack of careful planning, and the availability of infrastructure, and the low understanding of service providers about the mechanisms, methods and processes of innovation that aim to be able to involve the public effectively. This is due to the lack of available budget and supporting infrastructure. Then a more effective mechanism is needed by being encouraged by improving regulations, structuring and improving the quality of human resources, and commitment to the provision of budget and supporting infrastructure for electronic-based services.

The enactment of Law No. 14/2008 concerning Public Information Openness and Law No. 25/2009 on Public Services is the legal basis for the existence of Open Government Indonesia (OGI), which should be applied by all government hierarchies in Indonesia. In the OGI action plan there are four main things; increasing public participation, improving governance through bureaucratic reform, strengthening public services, strengthening public information disclosure and data governance. The implementation of the Open Government administration should be supported by the use of e-government, in Jambi Province, this has not fully gone according to expectations even though it has long been a discourse. Public services are made easy and cheap with the presence of applications such as e-Planning and e-Budgeting which are products of e-government, gradually implemented by the Government of Jambi Province. Basically the challenges in implementing e-government are at the policy level, financial support and infrastructure. On the other hand, the system and the range of authorities that have not been integrated are still difficult obstacles to be parsed. This article examines more deeply the strengthening of government collaboration in the utilization of e-government applications by referring to the development of governance with the Open Government concept and this is a consequence arising from the granting of regional autonomy, it is necessary to adjust institutional arrangements and patterns of relations between government institutions and communities .

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