Madrasah service quality gap is a big challenge in Indonesia national development, especially in the comparative perspective of Java and non-Java regions. Continuous and systematic efforts have been examined to close the gap. Related to this, this study aims to look at the perceptions, comparisons, and dimensions that need to be improved in the quality of service at Madrasah Aliyah Negeri (MAN) on Java and outside Java. This research uses a mixed-method approach with a sequential explanatory method. Each of the ten MAN on Java and outside Java is used as the object of research with a total of 3,319 samples, 1803 respondents from MAN on the island of Java and 1516 outside the island of Java. The results indicate that the perceived service quality at MAN is generally good, with an average rating of 5.64 in Java and 5.27 outside Java. The rating in Java is slightly higher than outside Java, with a statistically significant difference between the two sample groups, as shown by the t-value of 4.083 exceeding  the  t-table value  of 1.990. Meanwhile,  the  dimensions  of service quality  that need to  be improved by MAN on Java Island are assurance, while outside Java are assurance and tangible.

<p>This article aims to analyze the availability of facilities for persons with disabilities as well as the challenges in implementing accessible spaces and facilities at the Yogyakarta City Office of the Ministry of Religious Affairs (Kankemenag of Yogyakarta City). This study used a qualitative approach by exploring the social situation related to providing disability-friendly public services in religious institutions. The collected data, both primary and secondary, were analyzed using Miles Huberman's analysis. Based on the observations, Kankemenag of Yogyakarta City provided adequate facilities for persons with disabilities. Some of the facilities available include toilets for the diffable (a person who is differently abled), visitor parking, special service counters, guiding blocks, downhill fields, and wheelchairs. The supporting factors of Kankemenag of Yogyakarta City can provide facilities for service users sourced from internal and external factors. The internal supporting factor found in the field is the commitment and mindset of the head from the Chief to the service officers. Meanwhile, the external factors supporting this case are more about the obligation to meet the requirements to achieve the xcellent Service title. The Ontario Human Rights Commission developed the barriers factor in providing facilities for those with special needs in public service, which consists of attitudinal, architectural, and informational barriers. The diverse scope of the study is strongly recommended to provide a broader picture of providing facilities for persons with disabilities in various places. This study is expected to improve public services in government agencies that are fair and equitable for all levels of society.</p>