The goal of the travel and tourism industry is to make all travellers happy. The activities in the sector consistently promote multitudinous benefits, such as wellness, rejoicing, and recuperation. The motivation for family tourists is to indulge in tourism activities that can instil family and social values through a family vacation. However, the vacation experience usually differs for families of children diagnosed with autism spectrum disorder (ASD) compared to regular families of regular children. The development difficulties in the intellectual and social communication of children with ASD involving a spectrum of emotion, namely happy, frustrated, distressed, and restlessness require special attention from their caregivers during vacation. The purpose of this paper was to analyse vacation experiences in families of children with ASD based on the literature of previous studies. The findings indicated that family vacation promotes selfimprovement and opens room for learning about the real world in these targeted children. Nonetheless, the meaning of vacation to the parents of these children exudes notions of conflict and complication that locate mixed feelings. The study aimed at increasing the understanding on family tourists with children of special needs with different characteristics that may benefit the tourism providers and the autism therapists to collaborate on various innovative partnerships, producing platforms to facilitate a safe and enjoyable vacation experience to the targeted family as they travel together. Consequently, this effort can help dispel neglect in the social inclusion aspects regardless of the tourists' physical or developmental conditions.
Keluarga merupakan antara kumpulan pasaran terbesar dan terpenting dalam industri pelancongan. Banyak destinasi pelancongan di pelbagai negara mensasarkan kumpulan ini dalam aktiviti promosi produk pelancongan mereka kerana peratusan pasaran pelancongan riadah di seluruh dunia didominasi oleh kumpulan pelancong berkeluarga iaitu sebanyak 30%. Namun, tidak semua keluarga mempunyai latar belakang dan keperluan produk atau perkhimatan pelancongan yang sama. Kumpulan keluarga dengan anak berkeperluan khas memerlukan perkhidmatan sokongan yang sedikit berbeza berbanding kumpulan keluarga dengan anak tipikal. Kumpulan keluarga dengan kanak-kanak berkeperluan khas seperti kanak-kanak mempunyai autisme perlu diberi perhatian serius memandangkan data menunjukkan insiden kanak-kanak mempunyai autisme di dunia telah meningkat pada kadar 1 daripada 160. Secara tidak langsung, peningkatan jumlah ini boleh memberi kesan kepada peningkatan permintaan produk dan perkhidmatan pelancongan bersifat mesra-autisme daripada kumpulan keluarga yang bercuti bersama anak mempunyai autisme. Oleh itu, kajian ini meneroka kemudahan mesra-autisme di sektor-sektor yang termasuk dalam kategori produk pelancongan untuk menilai persediaan Malaysia dalam menyantuni keperluan khas kanak-kanak mempunyai autisme ketika bercuti. Kajian ini dijalankan melalui kaedah kualitatif melalui teknik analisa dokumen terhadap bahan tertulis dan bahan yang digambarkan dan teknik pemerhatian secara terus bagi mengupas kemudahan mesra-autisme yang ditawarkan di negara ini. Hasil kajian mendapati bahawa kemudahan mesra-autisme di negara ini hanya terdapat di sektor beli-belah, pengangkutan, perkhidmatan makanan dan tarikan pelancong.
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