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<p class="3">As freely adoptable digital resources, OpenCourseWare (OCW) have become a prominent form of Open Educational Resources (OER). More than 275 institutions in the worldwide OCW consortium have committed to creating free access open course materials. Despite the resources and efforts to create OCW worldwide, little understanding of its use exists. This paper reports OCW project development at National Taiwan University (NTU) and investigates its use with Google Analytics. Reports include strategic plans to overcome challenges to OCW creation and implementation, the project’s growth and maturation, overall use of OCW, and possible future directions. As a result of its 5-year development and of lessons learned, the NTU-OCW experience features: (1) integrating resources on campus and established operating procedures, (2) setting course selection criteria featuring the strength of NTU and Taiwan, (3) providing coherent program support to enhance faculty participation, and (4) adhering strictly to the Creative Commons license. Data from Google Analytics was reviewed for better understanding of the use, characteristics, course preferences, and behaviors of NTU-OCW users. Results show visitors were primarily lifelong learners (65%) in informal learning settings. Statistics indicate an overall successful use of NTU-OCW for Chinese speaking users, especially in urban areas where information and communication technology is more developed. Potential impacts and future improvements are  discussed, including how to promote usage of OCW courses for on and off campus users, adding rating features and indexing for customizing search, and integrating OCW into the learning management system (LMS) as part of OER.</p>

Although Twitter has been widely adopted by professional organisations, there has been a lack of understanding and research on its utilisation. This article presents a study that looks into how five major library and information science (LIS) professional organisations in the United States use Twitter, including the American Library Association (ALA), Special Libraries Association (SLA), Association for Library and Information Science Education (ALISE), Association for Information Science and Technology (ASIS&T) and the iSchools. Specifically explored are the characteristics of Twitter usage, such as prevalent topics or contents, type of users involved, as well as the user influence based on number of mentions and retweets. The article also presents the network interactions among the LIS associations on Twitter. A systematic Twitter analysis framework of descriptive analytics, content analytics, user analysis and network analytics with relevant metrics used in this study can be applied to other studies of Twitter use.

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