The purpose of this research is to analize the effect of the implementation of Corporate Social Responsibility (CSR) on customer loyalty to the corporate image and customer satisfaction as an intervening variable. This research is a survey research which used a quantitative approach. The data were obtained from 100 respondents from all customers Sariah Banking in Central Java and Yogyakarta by using purposive sampling technique. The research model testing technique used the path analysis approach using multiple regression. The results of this research suggests that CSR is positive and significant impact on the corporate image, CSR positive and significant impact on customer satisfaction, corporate image positive and significant impact on customer loyalty, customer satisfaction positive and significant impact on customer loyalty, CSR has positive effect but not significant on customer loyalty.
Sharia banking is a business institution that reflects the existence of sharia economy which is closely related to social life of the community. The purpose of this research is to develop a branchless banking model, by analyzing and designing models based on related literature studies. By using qualitative analysis based on theory and literature study, it can be concluded that the development of branchless banking model in Indonesia especially in sharia banking is more appropriate if it combines technology and local wisdom aspect as it is more suitable with character of cultural diversity, religion and geographical position of Indonesia. Local culture understood by sharia banking can be an advantage in developing branchless banking. Thus Sharia Banking must have the ability to cooperate with local economic units. The design of branchless banking model is integrated, workable and prudent banking sharia, so as to reach more people, especially unbanked people, in accordance with the basic principles of sharia banking in Indonesia.Integrated and in accordance with international standards will be able to increase market share of sharia banking in Indonesia. AbstrakPerbankan syariah adalah institusi bisnis yang mencerminkan eksistensi ekonomi syariah sangat terkait dengan kehidupan sosial masyarakat. Tujuan penelitian ini adalah mengembangkan sebuah model branchless banking,dengan menganalisis dan mendesain model berdasarkan studi literatur terkait. Dengan menggunakan analisis kualitatif berdasarkan teori dan studi literatur dapat disimpulkan bahwa pengembangan modelbranchless banking di Indonesia terutama pada perbankan syariah lebih tepat jika memadukan teknologi dan aspek kearifan lokal karena lebih sesuai dengan karakter keragaman budaya, agama dan letak geografis Indonesia. Budaya lokal yang dipahami oleh perbankan syariah dapat menjadi keuntungan dalam mengembangkan branchless banking. Sehingga Perbankan syariah harus memiliki kemampuan untuk bekerjasama dengan unit ekonomi lokal. Desain model branchless bankingpada perbankan syariah yang terintegrasi, workable dan prudent, sehingga dapat menjangkau lebih banyak masyarakat terutama unbanked people, sesuai dengan prinsip dasar perbankan syariah di Indonesia, terintegrasi dan sesuai dengan international standard akan dapat meningkatkan market share perbankan syariah di Indonesia Kata Kunci: perbankan tanpa cabang, pangsa pasar, inklusi keuangan syariah, kearifan lokal Muqtasid 9(1), 2018:14-28
Tujuan penelitian adalah 1) untuk mengetahui pengaruh profitabilitas, leverage, likuiditas dan kebijakan deviden terhadap nilai perusahaan, 2) untuk mengetahui pengaruh kebijakan deviden sebagai variabel moderasi dalam hubungan profitabilitas, leverage dan likuiditas terhadap nilai perusahaan. Jenis penelitian yang digunakan dalam penelitian adalah kuantitatif dengan populasi yang digunakan adalah perusahaan yang terdaftar di Jakarta Islamic Index periode 2013-2019. Teknik pengambilan sampel menggunakan metode purposive sampling, sehingga didapatkan sampel sebanyak 13 perusahaan yang terdaftar di Jakarta Islamic Index periode 2013-2019. Teknik analisis data yang digunakan dalam penelitian ini adalah Moderated Regression Analysis dan pengujian hipotesis dengan menggunakan eviews. Berdasarkan hasil pengujian hipotesis menunjukkan bahwa: 1) profitabilitas berpengaruh positif dan signifikan terhadap nilai perusahaan. 2) Leverage berpengaruh negatif dan signifikan terhadap nilai perusahaan. 3) Likuiditas berpengaruh negatif dan signifikan terhadap nilai perusahaan. 4) Kebijakan deviden berpengaruh negatif dan signifikan terhadap nilai perusahaan. 5) Kebijakan deviden memperlemah hubungan profitabilitas terhadap nilai perusahaan. 6) Kebijakan deviden memperkuat hubungan leverage terhadap nilai perusahaan. 7) Kebijakan deviden memperkuat hubungan likuiditas terhadap nilai perusahaan.
Tujuan penelitian ini adalah untuk menganalisis sejauh mana pengaruh Leverage, Islamic Corporate Governance dan Intellectial Capital terhadap Return on Assets dengan Size sebagai variabel moderating pada Bank Umum Syariah di Indonesia periode 2015-2020. Sampel penelitian ini adalah 11 Bank Umum Syariah di Indonesia yang menerbitkan annual report secara rutin pada web masing-masing bank. Metode pemilihan sampel disini adalah teknik purposive sampling. Analisis data pada penelitian ini yaitu ada uji statistik deskriptif, uji stasioneritas, analisis data panel, uji hipotesis, uji asumsi klasik, dan uji MRA. Hasil pengujian parsial (uji t) menunjukkan bahwa Leverage tidak berpengaruh signifikan terhadap ROA, sedangkan ICG, IC dan Size berpengaruh positif dan signifikan terhadap ROA. Kemudian hasil pengujian simultan (uji f) menyatakan Leverage, ICG dan IC secara bersama-sama berpengaruh positif dan signifikan terhadap ROA. Selanjutnya uji MRA menunjukkan bahwa variabel Size secara signifikan dapat memperkuat pengaruh Leverage terhadap ROA. Namun variabel Size secara signifikan memperlemah pengaruh ICG dan IC terhadap ROA.
Loyalty is a consumer's commitment to a business model that can be in the form of a brand, store, and/or supplier due to several things that cause consumers to make long-term purchases. The data was obtained from the distribution of questionnaires by researchers to respondents. Samples were taken as many as 100 respondents. Data collection techniques by non-probability sampling. The data obtained were then processed using the SPSS20 tool. This research uses quantitative research by using multiple linear regression analysis and path analysis.<em>.</em>The results of this study indicate that the Relationship Marketing variable has a negative and insignificant effect on Loyalty. The Experiential Marketing variable has a positive and insignificant effect on Loyalty, the Characteristics Variable of Sharia Marketing has a positive and significant effect on Loyalty. Then the Satisfaction variable has a positive and insignificant effect on Loyalty. Furthermore, the Relationship Marketing variable has a positive and significant effect on satisfaction. Furthermore, the Experiential Marketing variable has a positive and significant effect on Satisfaction, the Characteristics Variable of Sharia Marketing has a positive and insignificant effect on Satisfaction, Furthermore, Satisfaction is not able to mediate the influence of Relationship Marketing on Loyalty, the Satisfaction Variable can mediate the influence of Experiential Marketing on Loyalty, and the last variable Satisfaction is able to mediate the influence of the characteristics of Sharia Marketing on Loyalty.
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